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Center for Mobile Communication Studies

News Regarding the Center

Apple's IPod a Technological, Cultural Phenomenon
PBS NewsHour

May 15, 2006

Apple's IPod a Technological, Cultural Phenomenon (PBS NewsHour)

JEFFREY BROWN: ... and a growing number of options of audio on demand.

And now video. ABC and NBC struck deals this winter with Apple to sell iPod users episodes of some of their most popular programs, current hits like "Lost" and "Law & Order," as well as "Dragnet" and other vintage shows.

So far, more than 15 million videos have been purchased at $1.99 each and downloaded from the Apple iTunes online music store. But music remains the dominant force, with over 1 billion songs downloaded from iTunes to Apple devices, such as the iPod and its smaller offspring, the Nano and the Shuffle.

JAMES KATZ, Rutgers University: People love the iPod and love other MP3 players because it allows them to create their own music environment, their own song of their life.

JEFFREY BROWN: James Katz runs the Center for Mobile Communications Studies at Rutgers University.

JAMES KATZ: Most people use them, of course, to listen to music. But like most aspects of human behavior, it doesn't exist in isolation. What's really important to a lot of people is how other people see them, whether they're -- how they see them consuming music or walking down the street. And, therefore, something like the iPod is considered part of a personal statement.

JEFFREY BROWN: You mean a personal statement, as in who I am?

JAMES KATZ: Yes, who you are. . .

JEFFREY BROWN: But what does it mean if we're all walking around with earphones on? Does the technology give us new freedom and opportunity to experience and shape our world or does it put us into individual bubbles and keep people from connecting, making us, as some sociologists say, alone together?

RUTGERS STUDENT: Now I use it every single time I'm on the bus.

JEFFREY BROWN: As always, new technology raises new questions, as we heard when we sat in on a focus group Professor Katz runs with Rutgers students.

RODY ELHHOURY, Rutgers University Student: Instead of, like, making new friends or meeting new people, they're just sitting there alone listening to their music. So I feel like, in a way, you could be -- it is in a way isolating you, and you're not making, like, more friends like you should or meeting new people.

JAMES KATZ: You might want to have a quick response, and then we'll hear from you.

DANNY PALESTINE, Rutgers University Student: Listening to music is that extreme. Like, it doesn't build that cocoon. It's not like you're dead to the world, you know. Like, you're not blindfolded and you're not, like, senseless. . .

JEFFREY BROWN: Businesses are now turning to the Video iPod for employee podtraining, allowing companies to cut down on expensive travel and meetings.

JAMES KATZ: For me, the biggest surprise is the way people use a technology that couldn't be more isolating to actually build human bridges.

JEFFREY BROWN: To James Katz, all of this shows how people adapt to new technology and use it in unexpected ways, and that applies even with the most basic use of an iPod: listening to music. JAMES KATZ: Even though the technology potentially would enable somebody to build a capsule and never leave that capsule, what we find instead is that people get actively engaged in finding sources of music, finding out musicians and groups that they like, and looking for ways to make friends with and exchange ideas with people who share their outlook. . .

JEFFREY BROWN: Back at Rutgers, we put the question to an up-or-down vote.

Having iPods and MP3 players, how many think it's a good thing? That's pretty much everyone.

For now, millions of consumers are seeing the benefits and voting with their pocketbooks, but pod people and their critics alike will keep their eyes open and ears plugged or not, as the technology continues to evolve and society continues to respond.

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