SC&I, Rutgers University - Claire R. McInerney

Claire R. McInerney

Title:	Department Chair
Title2:	Associate Professor
Department:	Library and Information Science

Contact Info

Office:	CIL-330
Phone:	732-932-7500 ext. 8218
Fax:	732-932-6916
Email:	This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Office Hours:	Fall 2009 Tues. and Wed. 3 -- 5:30 PM and other times by appointment
Web:	comminfo.rutgers.edu/~clairemc

Curriculum Vitae

Bio

Bio Text:

My work life has been focused on education, information, and librarianship. After spending time as a librarian, a researcher, and teacher, I came to Rutgers in 2000 to help design and implement the Information Technology and Informatics (ITI) undergraduate major.. Since then I’ve enjoyed working with graduate students and undergrads in the ITI, Library and Information Science, and Communication and Information Studies programs as well as students in our interdisciplinary doctoral program. I earned my doctorate in Information Science at the State University of New York at Albany where I studied information flow in organizations and how remote workers accessed and used information. The research was centered in each organization's special library or informationi center. While at SUNY/Albany I also worked as the information officer for the Center for Technology in Government, a research center that partnered with organizations in the information and communication technology industry.

I investigate the intersection of people, information processes, and technology with particular emphasis on knowledge management -- how people and organizations create and share knowledge and the tools and techniques that can be used in a knowledge-based organization. The research setting may be a library, a school, a company, or a health organization. From 1999-2004 I studied a small town, Ennis, Ireland to see how a large community technology project affected everyday life in the town. The project led to several scholarly papers and conference presentations. In the general area of informatics, I’ve also been interested in gender differences in information and technology use, in how web pages can be designed for usefulness and findability, and how science information can be disseminated effectively. I publish in the Journal of the American Society for Information Science and Technology, Science Communication, and a variety of medical journals. Recently, I have been working with an interdisciplinary team of physicians, a psychologist, and students from SC & I's graduate programs to study how knowledge management practices can enhance the quality of health care. The project is documented in the following papers:

Orzano, A. J., McInerney, C. R., Tallia, A. F., Scharf, D., & Crabtree, B. F. (2008, Jan.-March). Family medicine practice performance and knowledge management. Health Care Management Review, 33(1), 21-28.

Orzano, A. J., McInerney, C.R., Tallia, A.F., Scharf, D., & Crabtree, B.F. (2008). A knowledge management model: Implications for enhancing quality in health care. Journal of the American Society for Information Science & Technology, 59(3), 489-505.

Orzano, A.J., Tallia, A.F., McInerney, C.R., McDaniel, R.R, Crabtree, B.F. (2007, April). Strategies for developing a knowledge-driven culture in your practice. Family Practice Management, 14 (4), 32-34.

In 2007 Prof. Ron Day of Indiana and I edited a book Re-Thinking Knowledge Management – From Knowledge Management to Knowledge Processes that makes the case that knowledge sharing is largely about communication, collaboration, trust, learning, and using technology tools to help represent human knowledge in organizations.

Outside of my work at the university I enjoy going to the theater in New York and am a supporter of the George St. Playhouse in New Brunswick. I’m continually amazed by the hidden treasures of New Jersey – here are a few of my favorite places in the state: George St. Food Coop, the Jersey shore, Grounds for Sculpture in Hamilton, the Delaware Gap, Stockton, the Zimmerli, Scott Hall for the weekend movies, Montgomery Theater, and Pithari Greek Taverna in Highland Park. I have two adult daughters, Liz, a chef in New York and Cath, who is a medical anthropologist in Portland, Oregon ; they each have a son. They are beautiful little boys (Gabriel and Isaac) who bring happiness to their parents and grandparents.

Fields of Study:	Information Science, Knowledge Management, Special Libraries, Social Informatics
Education:	Ph.D. Information Science. State University of New York/Albany
Research Interests:	- Knowledge Management (KM) in Organizations. Current project is related to KM and Health Care - Gender and technology - Community informatics - Libraries and community development - Websites as communication and information tools
Publications, Presentations, Projects of Interest:	Book Chapters McInerney, C.R. & Mohr, S. (2007). Trust as a key factor for effective knowledge management: Theory and practice in organizational KM. In C.R. McInerney & R. Day (Eds.), Re-Thinking knowledge management: From knowledge management to knowledge processes. Berlin: Springer-Verlag. McInerney, C.R. (2006). Factors that influence women and men to enroll in IT-related majors. In E. Trauth (Ed.), The Encyclopedia of Gender and Information Technology (pp. 289 – 296). Hershey, PA: Idea Group Publishing. McInerney, C. R. & LeFevre, D. (2000). Knowledge managers: History and challenges. In C. Prichard et al. (Eds.), Managing knowledge: Critical investigations of work and learning (pp. 1-19). London: Macmillan Business. McInerney, C.R. & Larsen, K. R. T. (2000). Web development and management: Using the cohort model. In M. Shaw et al. (Eds.), Handbook on electronic commerce (pp. 233-247). Heidelberg: Springer-Verlag. Journal Articles and Proceedings Bird, N., McInerney, C. & Mohr, S. (2008). Seeking information about GM Food: User assessments of Web quality. In revision. McInerney, C.R., DiDonato, N. & Giagnacova, R., & O’Donnel, A. (2008). Factors that influence undergraduate students in the choice of information technology majors and careers. Information Technology, Learning, and Performance Journal, 24 (2), 35 – 53. McInerney, C.R. (2005, Fall). Educational inquiry and creativity: Developing digital resources in Ireland’s Information Age Town. Library Trends, 54 (2), 266-285. McInerney, C. R. & Bird, N. (2005). Assessing website quality in context. Information Research, 10 (2), p. 213+ Available at http://InformationR.net/ir/10-2/paper213.html. McInerney, C.R., Bird, N., & Nucci, M. (2004). The flow of scientific knowledge from lab to the lay public. Science Communication, 26: 44-74. McInerney, C.R. (2004, May-June). Women and information technology in Ireland. Women and Librarianship, 24, 7 - 10. (Invited article) McInerney, C.R. (2003). Wired Ennis: Learning and technology in an information age town. Information Technology, Education & Society, 4 (2), 7 - 34. McInerney, C.R. (2003). Communication and globalisation: New opportunities for women in Ireland. Proceedings of the World Library and Information Congress: 69th IFLA General Conference and Council. Women's Issues Satellite Meeting. July 31, Berlin, Germany. McInerney, C.R. & Day, R. (2002). Introduction to the JASIST special section on knowledge management. Journal of the American Society for Information Science & Technology, 53 (12), 1008. McInerney, C.R. (2002). Knowledge management and the dynamic nature of knowledge. Journal of the American Society for Information Science & Technology, 53 (12), 1009-1018. McInerney, C.R. (2002). Knowledge management: A practice still defining itself. Bulletin of the American Society for Information Science & Technology, 28 (3), 14-15. (Invited article) McInerney, C.R., Vandergrift, K. & Daley, A. (2002). Broadening our reach: LIS education for undergraduates. American Libraries, 33 (2), 40-43. (Invited article) Larsen, K. R. T., McInerney, C.R., Nyquist, C., Silsbee, D. & Zagonel, A.A. (2002). Learning organizations: A primer for group facilitators. Group Facilitation, 4 (1), 30-44. Larsen, K. R. T. & McInerney, C.R. (2002). Preparing to work in the virtual organization. Information & Management, 39 (6), 445-456. For a complete list of publications and conference presentations, please see the link to my CV.