
Claire McInerney joined the Rutgers faculty in 2000 to help design and implement the Information Technology and Informatics (ITI) undergraduate major. Since then she has worked with graduate and undergraduate students in the ITI, Library and Information Science, and Communication and Information Studies programs as well as students in the interdisciplinary doctoral program. She earned her doctorate in Information Science at the State University of New York at Albany where she studied information flow in organizations and how remote workers access and use information. The research involved teleworkers, information specialists, IT staff, VPs and other executives at each company as participants. While at SUNY/Albany Prof. McInerney also worked as the information officer for the Center for Technology in Government, a research center that partnered with organizations in the information and communication technology industry.
Her current research focuses on the intersection of people, information processes, and technology with emphasis on knowledge management -- how people and organizations create and share knowledge and the tools and techniques that can be used in a knowledge-based organization. From 1999-2004 she studied a small town, Ennis, Ireland to see how a large community technology project affected everyday life in the town. The project led to several scholarly papers and conference presentations. In the general area of informatics, Dr. McInerney has been interested in gender differences in information and technology use, in how web pages can be designed for usefulness and findability, and how science information can be disseminated effectively. She publishes in the Journal of the American Society for Information Science and Technology, Science Communication, and a variety of health care journals. Recently, she has been working with an interdisciplinary team of UMDNJ physicians, a psychologist, and students from SC & I's graduate programs to study how information and communication practices can enhance the quality of health care. The project is documented in the following papers:
Orzano, A.J., McInerney, C.R., McDaniel, R.R., Meese, A., Alajmi, B., Mohr, S., Tallia, A.F. (2009). A medical home—Value and implications of knowledge management. Health Care Management Review, 34(3) 224-33.
Orzano, A. J., McInerney, C. R., Tallia, A. F., Scharf, D., & Crabtree, B. F. (2008, Jan.-March). Family medicine practice performance and knowledge management. Health Care Management Review, 33(1), 21-28.
Orzano, A. J., McInerney, C.R., Tallia, A.F., Scharf, D., & Crabtree, B.F. (2008). A knowledge management model: Implications for enhancing quality in health care. Journal of the American Society for Information Science & Technology, 59(3), 489-505.
Orzano, A.J., Tallia, A.F., McInerney, C.R., McDaniel, R.R, Crabtree, B.F. (2007, April). Strategies for developing a knowledge-driven culture in your practice. Family Practice Management, 14 (4), 32-34.
Dr. McInerney and Dr. Ron Day of Indiana University edited the book Rethinking Knowledge Management – From Knowledge Management to Knowledge Processes which makes the case that knowledge sharing is largely about communication, collaboration, trust, and learning,
Her most recent work is a book titled Knowledge Management Processes: Theoretical Foundations and Practice, co-authored with Michael Koenig of Long Island University. The electronic version of this book is available through the RU Libraries online. It provides a primer on Knowledge Management -- its history, its scholarship, and what it means in today's organizational environment.
Prof. McInerney is interested in theater, and she is a supporter of the Irish Repertory Theatre in New York and other theater organizations. She appreciates the known and the hidden treasures of New Jersey – the Jersey shore, Grounds for Sculpture in Hamilton, the Delaware Gap, Stockton and Lambertville, the Zimmerli, NJ Film Festival, the University Swimming Association, Montgomery Theater in Rocky Hill, and Pithari Greek Taverna in Highland Park. She has two daughters, Liz, a chef in New York and Catherine, who is a medical anthropologist in Portland, Oregon, and two energetic grandsons.