Funded Projects and Selected Publications
External Grants awarded:
Doerfel, M. L., Marsic, I., & Aiello, J. (2005). Dynamic use of social network and leadership theories in disaster recovery. National Science Foundation, $132,290 funded.
Frank, M. G., & Doerfel, M. L. (2005-06). Detecting deception in a counter-terrorism paradigm, $500,000 funded by Department of Homeland Security (via ITT Industries). Joined project as Co-PI in July 2005; responsibilities as PI assumed September 2005.
Refereed Publications:
Doerfel, M. L., & Connaughton, S. L. (2009). Semantic networks and competition: Election year winners and losers in U.S. televised presidential debates, 1960-2004. Journal of the American Society for Information and Science Technology, 60, 201-218. (Published online in September 2008, Journal of the American Society for Information and Science Technology.)
Harrison, T. R., & Doerfel, M. L. (2006). Competitive and cooperative conflict communication climates: The influence of ombuds processes on trust and commitment to the organization. International Journal of Conflict Management, 17(2), 129-153.
Taylor, M., & Doerfel, M. L. (2005). Another dimension for explicating relationships: The theory and method to measure inter-organizational relationships. Public Relations Review, 31, 121-129.
Arasaratnam, L, & Doerfel, M. L. (2005). Intercultural communication competence: Identifying key components from multicultural perspectives. International Journal of Intercultural Relations 29, 137-163.
Doerfel, M. L., & Taylor, M. (2004). Network dynamics of inter organizational cooperation: The Croatian civil society movement. Communication Monographs, 71, 373-394.
Doerfel, M. L., & Fitzgerald, G. A. (2004). A case study of cooperation in a commission-based organization. Communication Studies, 55, 553-568.
Fitzgerald, G. A., & Doerfel, M. D. (2004). The use of semantic network analysis to manage customer complaints. Communication Research Reports, 21, 231-242.
Perry, D. C., Taylor, M., & Doerfel, M. L. (2003). Mediated response communication: Internet use and the World Wide Web in Crisis Management. Management Communication Quarterly, 17, 206-233.
Fitzgerald, G., & Doerfel, M. L. (2003). Don't overlook the value of customer communication. CRM Guru, http://crmguru.custhelp.com/cgi-bin/crmguru.cfg/php/enduser/std_adp.php?p_sid=cBDkmU9h&p_lva=&p_faqid=1152&p_created=1065115420&p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PTImcF9zZWFyY2hfdGV4dD1maXR6Z2VyYWxkJnBfcGFnZT0x&p_li=
Doerfel, M. L., & Marsh, P. S. (2003). Candidate-issue positioning in the context of presidential debates. Journal of Applied Communication Research, 31, 212-237.
Taylor, M., & Doerfel, M. L. (2003). Building inter organizational relationships that build nations. Human Communication Research, 29,153-181.
Doerfel, M. L. (1999). Inter organizational networks: The convergence of cooperative competitors. Communication Research Reports, 16, 175-184.
Doerfel, M. L., & Barnett, G. A. (1999). A Semantic Network Analysis of the International Communication Association. Human Communication Research, 25 (4), 589-603.
Doerfel, M. L. (1998). What constitutes semantic network analysis? A comparison of research and methodologies. Connections, 21(2), 16-26.
Doerfel, M. L., & Barnett, G.A. (1996). The Use of CATPAC for Textual Analysis. Cultural Anthropology Methods, 8, 4-7.
Book Chapters:
Doerfel, M. L. (in press). Interorganizational communication. In Donsbach (Ed.)., The international encyclopedia of communication.
Liberman, C. J., & Doerfel, M. L. (in press). Networking smart: How social ties can create and impact opportunities. In G. A. Fitzgerald, Y. Ju (Eds.), Professional Communication: A relationship management approach. NY: McGraw-Hill.
Doerfel, M. L. & Toshach, J. L. (2006). Ten floundering women: Facilitating an investment club’s chance to change, in L. R. Frey (Ed.), Facilitating group communication in context: Innovations and applications with natural groups: Vol. 2. Facilitating group task and team communication, (pp. 129-152). Cresskill, NJ: Hampton Press. (competitive book chapter).
** Book awarded the 2007 Ernest Bormann Research Award (for Distinguished Scholarly Book) from the Group Communication Division of the National Communication Association.
** Book award the 2007 Distinguished Book Award from the Applied Communication Division of the National Communication Association.
Doerfel, M. L. (2005). Communication and networking: The relationship between communication and life in organizations. In L. Lederman, W. D. Gibson, & M. Taylor (Eds.), Communication theory: A casebook approach (2nd Ed.) (pp. 209-225). Dubuque, IA: Kendall/Hunt.
Doerfel, M. L., & Ruben, B. D. (2002). Benchmarking in higher education: Becoming more adaptive, innovative, and interactive organizations. In B. E. Bender & J. Schuh (Eds.), Using benchmarking to inform practice in higher education (pp. 3-25). San Francisco, CA: Jossey-Bass.
Doerfel, M. L. (2000). Organizational Communication and Networking: The Relationship Between Communication and Life in Organizations. In L. Lederman & D. Gibson (Eds.), Communication Theory: A Reader (pp. 239-258). Dubuque, IA: Kendall/Hunt.
Doerfel, M.L. & Claffey, G.A. (1998). Remembering gender: Issues related to gender, organizations, and technology. In G. A. Barnett (Ed.), Organizational Communication: Emerging Perspectives volume 6 (pp. 1-25). Norwood, NJ: Ablex.