Xiaomu Zhou
Assistant Professor
Library and Information Science
Contact Info
SDW 302
Ph.D. University of Michigan at Ann Arbor
M.S. Beijing Institute of Technology, China
B.S. Shandong University, China

With a background in computer science and passion for understanding human information behavior, I am dedicated to research in health aiming to improve the quality of healthcare delivery via information technology (IT). I study fundamental issues pertaining to the use, sharing, and documentation of healthcare information among stakeholders from healthcare professionals (e.g. physicians, nurses, and other clinical groups) to patients. Currently, I am involved in a project with my Rutgers colleagues Dr. Lisa Mikesell, Dr. Mark Aakhus, and researchers from Cancer Institute of New Jersey to develop a web-based communication tool, providing personalized information to patients about potential outcomes associated with blood and marrow transplant;  and a project with researchers in the University of Michigan to study the implementation of electronic health records (EHR), and physicians’ documentation behavior change after EHR adoption. I also continues to collaborate with CSCW researchers from Fudan University in Shanghai, China to understand cultural impact of depression on patients.

Publications and Presentations


Li, G., Zhou, X., Lu, T., Yang, J., Gu, N. SunForum: Understanding Depression in a Chinese Online Community. In: (archival) ACM Conference on Computer Supported Cooperative Work (CSCW'16), February, 2016, forthcoming. (acceptance rate 25%)

Morales, M., Zhou, X. Health Practices of Immigrant Women: Indigenous Knowledge in an Urban Environment. In: (archival) Proceedings of the American Society for Information Science & Technology. 2015, November; forthcoming.

Li, G., Lu, T., Yang, J., Zhou, X., Ding, X., Gu, N. Intelligently Creating Contextual Tutorials for GUI Applications. In: (archival)12th IEEE International Conference on Ubiquitous Intelligence and Computing (UIC 2015), August, 2015, in press. (acceptance rate 30%)

Zhou, X., Sun, S, Yang, J. Sweet Home: Understanding Diabetes Management via a Chinese Online Community. In: (archival) Proceedings of the 32th ACM Conference on Human Factors in Computing Systems (CHI '14), 2014; 3997-4006. (acceptance rate 23%)

Sun, S., Zhou, X., Denny, J.C., Rosenbloom, T., Xu, H. Messaging to Your Doctors: Understanding Patient- Provider Communication via Patient Portal System. In: (archival)Proceedings of the 31th ACM Conference on Human Factors in Computing Systems (CHI '13), 2013; 1739 - 1948. (acceptance rate 19.6%)

Zhou, X., Zheng, K., Ackerman, M.S., and Hanauer, D. (2012) Cooperative Documentation: Patient Problem List as Nexus of Electronic Health Records. Proceedings of ACM on Computer Supported Cooperative Work, 2012. ACM Press, 911-920.

Zhou, X., Ackerman, M.S., and Zheng, K. (2011) CPOE Workarounds, Boundary Objects, and Assemblages. (archival) Proceedings of ACM on Human Factors in Computing Systems (SIGCHI '11), ACM Press, 3353-3362. (acceptance rate 26%)

Zheng, K, Hanauer, DA, Padman, R, Johnson, MP, Hussain, AA, Ye, W, Zhou, X, Diamond, HS. Handling anticipated exceptions in clinical care: Investigating the benefits and consequences of providing `exit strategies' in an electronic health records system. J Am Med Inform Assoc. 2011;18(6):883--9.

Zhou, X., Ackerman, M.S., and Zheng, K. (2010)  Computerization and information assembling process: Nursing work and CPOE adoption. (archival) Proceedings of the First ACM International Health Informatics Symposium (SIGIHI ’10), ACM Press, 36–45. (top 17% selected for oral presentation)

Zhou, X., Ackerman, M.S., and Zheng, K. (2010)  Doctors and Psychosocial Information: Records and reuse in Inpatient Care. (archival) Proceedings of ACM on Human Factors in Computing Systems (SIGCHI '10. ACM Press, 1767-1776. (acceptance rate 22%)

Zhou, X., Ackerman, M.S., and Zheng, K. (2009)  I just don't know why it's gone: Maintaining Informal Information Use in Inpatient Care. (archival) Proceedings of ACM on Human Factors in Computing systems (SIGCHI '09). ACM Press, 2061-2070. (acceptance rate 25%)

Zhou, X. (2008) Student Archival Research Acitivity: An Exploratory Study , Journal of American Archivist, 71(2), Fall/Winter, 2008, 476-498.

Batcheller, A., Hilligoss, B., Nam, K., Rader, E, Rey-Babarro, M., and Zhou, X. (2007) Testing the Technology: Playing Games with Video Conferencing. (archival) Proceedings of ACM on Human Factors in Computing Systems (SIGCHI '07), ACM Press, 849-852, 2007. (acceptance rate 24%)

Zhou, X. (2007) Examining Search Functions of EAD Finding Aids Websites, Journal of Archival Organization, 3(3/4), 99-118, 2007.

Lutters, W., Ackerman, M.S., and Zhou, X. (2007) Group Information System, book chapter appeared in Personal Information Management, Seattle, University of Washington Press, p 236-248.

Lee, C.Y. and Zhou, X. (2000) Quality management and manufacturing strategies in China, International Journal of Quality and Reliability Management, 17(8), 2000, 876-898.

Lee, C.Y., Sha, W., and Zhou, X. (1997) Total Quick Response System: A Flexible Management Approach for Global Operations, International Journal of Management , 16(3), 1997, 299-310.

Book chapters

Sellen, K., Sarcevic, A., Chen, Y., Randell, R., Zhou, X., Chan, D., Rajkomar, A. Practicalities of data collection in healthcare work. In: Dominic Furniss D, O'Kane AA, eds., Fieldwork for Healthcare: Case Studies Investigating Human Factors in Computing Systems Morgan & Claypool Publishers, 2015: 57-72.

Lutters,W., Ackerman, M.S., Zhou, X. Group Information System. In: Jones WP, Teevan J, eds., Personal Information Management. Seattle, WA: University of Washington Press. 2007: 236-48. ISBN: 0295987375