What is Knowledge Management? New Video Illuminates an Increasingly Important Field
May 26, 2009  What is knowledge, and what do specialists in the field of knowledge management do? The answer to that question can be somewhat elusive and hard to grasp. But the researchers and students at the Knowledge Institute at Rutgers University provide some answers in a new YouTube video.
The Knowledge Insititute, based at the School of Communication, Information and Library Studies, is a leading international scholarly center that examines the lifecycle of knowledge in professional organizations, institutions, and communities. In an increasingly knowledge-based, global economy, the study of how knowledge is stored, recalled, shared, and used is more relevant than ever. "We are in the knowledge society, and we have a knowledge economy," said Dr. Claire McInerney, director of the Knowledge Institute and chair of the Department of Library and Information Science at SCILS. "We are now in a time when most people at least in the United States are knowledge workers." The field of knowledge management is sometimes misunderstood as merely the study of the technologies and methods used to create and store knowledge. "Knowledge management is not just the tools and technology used to convey information," said Jennifer Gibbs, an associate professor of communication at SCILS and a university associate at the Knowledge Institute."It is much more than the channel of communication. It's a social process, a communicative process."
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