Website Preferences


Introduction

Review of Literature

Dissemination of Research

Technology Issues and Decisions

Phase I: Color Preference Test

Phase II: Shades of Difference

Phase III: Website Preferences

Phase IV: Alternative Presentations of Identical Content

Conclusions

Bibliography

 

Phase III | Qualitative Data Analysis

What would you change in the website you selected?

Sega

r
Male
Female
Content


"Add more information about the games featured such as reviews or previews. "

"Movie File demonstrations of the games. Full product list, or a product search engine"

"It seemed like there was too much information packed into each page."

"Not as busy- a little simpler."

Design


"Home page should have fewer menus, offering a couple at a time and then enabling more menus within the selected page. "

"Stop advertisements from popping up on the sega.com website."

"The navigation can be confusing at times, especially when you first enter the website. this could be due to the color scheme which might distract users from the links."

"Provide a search engine for the overall website."

 

Compaq

r
Male
Female
Content

"Maybe some more information. "


"I would have more clear and bigger pictures of the different products so that the person can easily see all the features."

Design

"The profuse amount of information on the site is organized efficiently, but not categorized enough for a beginner to use without being confused and overwhelmed. "


"The format makes it hard to read. The chart was also very hard to read; therefore it was quite discouraging to go further. It hurt my eyes because everything looked like somewhat of a jumble. I would make it easier to read and spread out but so that it is still efficient. "

 

3com

r
Male
Female
Content


"more information"

no respondent comment

Design


"I would add some flash."

"More interactive design on products, such as 3D graphics."

no respondent comment

 

Cisco

r
Male
Female
Content

no respondent comment

no respondent comment

Design

"layout and some colors"

"Put more graphics and other things that would make it appealing to the user so they would revisit the site."

no respondent comment

 

Save the Children

r
Male
Female
Content

no respondent comment


"In general I think all of these websites, including the one I picked as a favorite, should give some kind of introduction about what the website is about."

"i would have video clips of the children because this would be a more persuasive technique to get someone to donate. "

Design

"I thought the site was too simple looking. I would add some more images or change the white backgrounds."


"Maybe the site could have some brighter colours added to it. It was a little dull..."

"Design some menus which are easy to follow."

 

Religious Tolerance

r
Male
Female
Content


no respondent comment

no respondent comment

Design

"This a religious website that seems serious in nature, yet it has many ads. They take away from the content of the site."

"Update the design of the web page. It's too plain and dull."


"Maybe make it look more interesting. Although the information provided was extremely interesting, it wasn't much to look at and that took away from the entire site. Maybe have a few more graphics at least and not so many advertisements."

"More direct links to a specific page that I am interested in. Too much information on one page maybe open the links in a different page."

 

Amnesty

r
Male
Female
Content


"clearer statement of purpose on homepage"

"I liked the presentation, but I would have a small paragraph giving the basic introduction and mission statement of Amnesty International for those who are not familiar with this group."

no respondent comment

Design

"Less information on the first page."


"make a variety of languages available to view the site in."

 

Sierra

r
Male
Female
Content


"Have more information available."

no respondent comment

Design


"Even though it was more clear than the other sites, it still contained too many places for one to click."

"Should add more pictures and videos."

no respondent comment

 

Getty

r
Male
Female
Content


no respondent comment

no respondent comment

Design


"Make it more visually appealing to the inexperienced art goer"

"I would definitely change the colors of some of the websites, because some of them are too bright to be able to see some of the font. I would also make the fonts a lot larger."

"not all the graphics were easy to see because you needed flash plug in. "

 

Moma

r
Male
Female
Content


"A better overview of what "MOMA" is might be useful so that people know what sort of webpage they are viewing. Maybe a picture or two on the home page to illustrate artistic expression."

no respondent comment

Design

"I would put the menu button at the top not just the bottom."


"Since it is a webpage about a museum, i would make it more colorful."

"The links should be easier to access."

 

Hermitage

r
Male
Female
Content

no respondent comment


" When the website first comes up it should say "about us" somewhere so that people know exactly what they are about to get into."

Design


"Eliminate scrolling on the first main page possibly through the use of other fonts. Otherwise it is great and engaging."

"The non- flash pages in the beginning should be as organized as the flash section."

no respondent comment

 

Smithsonian

r
Male
Female
Content


no respondent comment

no respondent comment

Design

"Have all departmental pages stick to one color scheme."


"Very hard to navigate through the website without getting lost. Have to go back to get to the right link."

"I'd create menus so it's easy for a viewer to follow and navigate. Each page's form should be uniform."

 

Project C.O.P.E.: Content, Organization, Preference, Evaluation
Principal Investigator: Kay E. Vandergrift, Professor
Research Team: Janet Hilbun, Ph.D. Student and Graduate Assistant; Lin Lin, Ph.D. Student and Teaching Assistant; Alex Daley, Manager, Information Technology Services; Jane Anne Hannigan, Professor Emerita, Columbia University, Consultant (Members of the team conducting the actual research have passed the Human Subjects Certification Program)

Photography: Lin Lin

School of Communication, Information and Library Studies, SCILS - Rutgers University