Invited Presentations

Back to Marie L. Radford's Main Page	Academic Vita of Marie L. Radford Updated November 4, 2008 *Invited Presentations* Back to Academic Vita Page

Cut to the Chase: Evaluating Services and Programs Using the Critical Incident Technique and Challenges for Reference Excellence: Realities & Possibilities. Presented at the Wisconsin Library Association, Middleton, WI, November 6-7, 2008.
Keynote Speaker: A Personal Choice: Possibilities and Realities for Reference Service Excellence. Beta Phi Mu, Rutgers University, NJ, October 1, 2008.
Plenary Session Speaker: Theory Meets Practice: Educators and Directors Talk. Presented at Reference Renaissance: Current and Future Trends, Denver, CO, August 4-5, 2008.
Keynote speaker: A Personal Choice: Reference Service Excellence. Part of a panel: Quality Service in an Impersonal World, RUSA President’s Program, American Library Association, Anaheim, CA, June 26-July 2, 2008.
Presented: Click, Call, or Come on In! Connecting to Millennials in FtF & VR Encounters, presented on a panel: R U Communicating: Speaking the Language of Millennials. University Libraries Section, Association of College & Research Libraries, American Library Association, Anaheim, CA, June 26-July 2, 2008.
Presented: Why Chat Reference? Making the Case (Pecha Kucha). FutureTech for Libraries Symposium, NJLA Information Technology Section and the NJLA College and University Section. The College of New Jersey, Ewing, NJ, June 13, 2008.
Presented paper: Achieving Effective Interpersonal Communication in Virtual Environments. Pennsylvania Library Association, Lehigh Valley, Cedar Crest College, Allentown, PA, May 15, 2008.
Presented paper: Introduction to Chat Reference: Getting Comfortable and Increasing Accuracy. NJLA, Long Branch, NJ, April 29-May 1, 2008.
Presented paper: Pls hury it up thanks!!! Florida Library Association, April 24, 2008.
Presented Webinar (Web Based Seminar) with Lynn Silipigni Connaway: Smiling Online: Applying Face-to-Face Reference Skills in a Virtual Environment. OCLC, April 16, 2008.
Presented paper with Lynn Silipigni Connaway: Exceeding Expectations: E-Reference Excellence in Collaborative VR, Public Library Association, Minneapolis, MN, March 25-29, 2008.
Keynote speaker: Maryland AskUsNow! 5th Anniversary Celebration, Anne Arundel County Public Library, MD, March 19, 2008.
Presented paper: Creating Chat Connections: E-valuating Virtual Reference Transcripts and participated on panel. ACRL Delaware Valley Chapter, November 2, 2007.
Keynote speaker: Challenges for Reference Excellence: Realities and Possibilities. Reference Retreat, Pennsylvania State University Libraries, State College, PA, August 1-2, 2007.
Participated on panel for RUSA's RSS/MARS Virtual Reference Committee, See it, Hear it, Touch it: How do Communication and Learning Styles Affect Virtual Reference? American Library Association, Washington, DC, June 21-27, 2007.
Presented paper with L.S. Connaway: Getting in Synch with Screenagers: Virtual Reference and Sustaining the Relevance of Libraries at the IRPG/ALA panel, American Library Association, Washington, DC, June 22, 2007.
Presented paper with L.S. Connaway: Shared Expectations: Getting Comfortable and Providing Quality Service in Cooperative VR at the OCLC panel, "Best Practices in Cooperative Virtual Reference," American Library Association, Washington, DC, June 23, 2007.
Keynote speaker: “I was kind of confused b4” Interpersonal Communication Research in Virtual Reference. 2007 Oregon Virtual Reference Summit, Bend, OR, June 1, 2007.
Participated on panel for Metropolitan New York Library Council (METRO), Do We Need Library Schools? The Future of Library Education, NYC, May 8, 2007.
Keynote speaker: User 2.0: The millennial generation and the future of digital library services. Beta Phi Mu, Pratt Institute, NYC, April 29, 2007.
Featured speaker: Inquisitive assessment RUSA MARS/RSS Pre-conference, Reinvented Reference: The Integration of Digital & Traditional Reference Services. American Library Association, New Orleans, LA, June 23, 2006.
Participated on panel for the Association of College & Research Libraries: Publish, don’t perish: Helpful hints for authors. American Library Association, New Orleans, LA, June 22-28, 2006.
Presented paper with L.S. Connaway: Seeking synchronicity: Evaluating virtual reference transcripts. QuestionPoint Users Group Meeting, American Library Association, New Orleans, LA, June 25, 2006
Keynote Speaker: Service excellence: Realities and possibilities. Monmouth County Library, Annual Meeting, May 12, 2006.
Presented: Thanx a lot 4 ur help! Interpersonal communication in live chat virtual reference. Virtual Reference SIG, METRO, Baruch College, NY, NY, May 8, 2006.
Presented: “R U there dawg?” Interpersonal communication in the virtual reference environment. Colloquium presentation, Emporia State University, Emporia, Kansas, April 7, 2006.
Keynote Speaker: Far out or forthcoming? Foreshadowing the future of library service excellence. Archons of Colophon, New York, April 3, 2006.
Radford, M. L. (2005). To present: Oddballs, lone rangers, and enigmas:br Strategies for effective communication with teachers and administrators. EMANJ, Cherry Hill, NJ, October 27-29, 2005.
Radford, M. L. (2005). To participate on panel: "Reinvented reference: The integration of digital and traditional reference services” RUSA MARS/RSS Preconference, American Library Association, Chicago IL, June 23-29, 2005.
Radford, M. L. (2005). To present: Analyzing Focus Group Interview Results. On panel: "Got Data, Now What?” LAMA MARS Using Measurement Data for Library Planning Committee, American Library Association, Chicago IL, June 23-29, 2005.
Radford, M. L. (2005). To present: Far Out or Forthcoming? Foreseeing the Future of Academic and Special Libraries. Nassau County Library Association, Academic and Special Libraries Division, 34th Annual Continuing Education Conference, Long Island University, Long Island, NY, May 13, 2005.
Radford, M. L. & Thompson, J. (2005). To present: “Please hury it up thanks:” Interpersonal communication in Maryland AskUsNow! chat reference. Maryland Library Association, Ocean City Maryland, May 4-6, 2005.
Radford, M.L. (2005). To speak on: Chat Reference: interpersonal communication in virtual encounters. Massachusetts Library Association, Falmouth, MA, May 9-11, 2005.
Radford, M. L. (2005). To present: She looked at me like I was from Mars:” Nonverbal communication at the reference desk. New Jersey State Library Staff Day, Trenton, NJ, April 29, 2005.
Radford, M. L. (2005). To participate on panel: Qualitative analysis for librarians. New Jersey Library Association, Long Branch, NJ, April 13-14, 2005.
Radford, M.L. (2005). To present: "She Looked at Me Like I was From Mars:” Nonverbal Communication at the Reference Desk. New Jersey Library Association, April 13-14, 2005.
Radford, M. L. (2004). Presented speech: Interpersonal Communication in Face-To-Face and Chat Reference Encounters. Yale University, Standing Committee on Professional Awareness (SCOPA) and Library Reference Group, November 18, 2004.
Radford, M. L. (2004). Keynote Speaker: Far out or forthcoming? Foreseeing the future of libraries. METRO SIG Networking Event. METRO, NY, November 11, 2004.
Radford, M. L. (2004). Keynote Speaker: Reference realities and possibilities. NYPL System-wide Adult Reference Meeting, NY, October 8, 2004.
Radford, M. L. (2004). Participant on ACRL panel: Get us to the press on time: A discussion forum on the preparation of the monograph. American Library Association Annual Conference, Orlando, FL, June 23-30, 2004.
Radford, M. L. (2004). Keynote Speaker: Teaching the future. School Library Services Professional Day, Pacific Branch Library, Brooklyn, NY, April 28, 2004.
Radford, M. L. (2003). Instructor/Workshop Leader: "American Library Association Pre-conference on Assessment of Reference Services." Reference and User Services Association National Institute, Toronto, Canada, (June, 2003).
Radford, M. L. (2002). Participant on panel: "Educating the 21st Century Librarian." New York Library Association, Buffalo, NY (October 24, 2002).
Radford, M. L. (2002). Respondent to panel: "The Reference Interview: Connecting in Person and in Cyberspace." RUSA President's Program, American Library Association, Atlanta, GA (June 13-19, 2002).
Radford, M. L. (2001). Presented paper: "The Future of Libraries." Queens Borough Public Library, NY (November 27, 2001).
Radford, M. L. & Radford G. P. (2001). Presented keynote address: "Libraries, librarians, and the discourse of fear." Beta Phi Mu, University of Missouri, Columbia, MO (September 22, 2001).
Radford, M. L. (2001). Presented workshop: "Positive Approaches to Problematic People," New York State Library Assistant's Conference St. John's University, NY (June 14-15, 2001).
Radford, M. L. (2001). Presented paper: Fear and trembling: Media images of libraries and librarians, Delaware Library Association Conference: Dover, DE (April 27, 2001).
Radford, M. L. (2001). Participated on panel: 1-800-publish: Helplines for advancing yourself and the profession, American Library Association Mid-Winter 2001, Co-Sponsored by CLIP Notes and Committee on Research for College Librarianship, Washington, D.C. (January 12-17, 2001).
Radford, M. L. (2000). Instructor/Workshop Leader: Reference assessment programs: Evaluating current & future reference services, American Library Association, Reference and User Services Association National Institute, Serving 21st Century Users: Opportunities and Challenges, Baltimore, MD (October 12-14, 2000).
Radford, M. L (2000). Participated on panel: Reaching users and adding value: Reference services in the online environment, on the topic: Assessment of remote reference and the value of traditional face-to-face reference, RUSA/MOUSS Management of Reference Committee, The American Library Association Annual Conference, Chicago (July 9, 2000).
Radford, M. L. (2000). Presented paper: Connecting libraries and schools project (CLASP) qualitative evaluation. at the ALSC (Association for Library Service to Children) Discussion Group The American Library Association Annual Conference, Chicago (July 9, 2000).
Radford, M. L. & Radford, G. P. (2000). Presented paper: Fear and trembling: Media images of libraries and librarians, The Long Island Library Conference, Long Island, NY (May 17, 2000).
Radford, M. L. (2000). Presented keynote address: Shushing, stamping, and shelving: Stereotypical media images of librarians, Philadelphia Medical Library Annual Meeting, Philadelphia, PA (April 26, 2000).
Radford, M. L. (1999). Participated on panel Libraries and technology: For better or for worse, ACRL/NY Annual Symposium, Fashion Institute of Technology, NY (November 12, 1999).
Radford, M. L. (1999). Presented keynote speech: Looking into the crystal ball: Future trends in reference services, and participated in panel: The reference interview: Here or there, Minnesota Library Association, Duluth, MN (September 29-October 1, 1999).
Radford, M. L. (1999). Presented paper: Nonverbal approachability and academic reference encounters at the Library Research Round Table, the American Library Association Annual Conference, New Orleans, LA (June 24-July 1, 1999).
Radford, M. L. & Radford, G. P. (1999). Presented paper: Media images of librarians in modern popular culture at the ACRL Popular Culture in Libraries Discussion Group, the American Library Association Annual Conference, New Orleans, LA (June 24-July 1, 1999).
Radford, M. L. (1999). Presented paper: Encountering users: Applying interpersonal communication theory in the library context, as part of a panel: How communication theory can inform LIS research and education at ALISE, Philadelphia, PA (January 26-29, 1999).
Radford, M. L. (1998). Instructor/Workshop Leader: "Assessing current and future reference services," American Library Association, Reference and User Services Association National Institute, Serving users in the new millennium, assessing current and future reference services, Indianapolis, IN (October 29-31, 1998).
Radford, M. L. (1998). Presented paper: Approach or avoidance? The role of nonverbal communication in the academic library user's decision to initiate a reference encounter. Presented at Alexander Library, Rutgers University, New Brunswick, NJ (May 1, 1998).
Radford, M. L. (1998). Presented paper: Approach or avoidance? The role of nonverbal communication in the academic library user's decision to initiate a reference encounter. Presented at Sarah Byrd Askew Library, William Paterson University, Wayne, NJ (April 17, 1998).
Radford, M. L. & Radford, G. P. (1998). Presented paper: The Image of the librarian in "Party Girl:" A cultural studies perspective. Presented at the 1998 joint meeting of the Popular Culture Association and the American Cultural Association Orlando, FL (April 8-11, 1998).
Radford, M. L. & Radford, G. P. (1998). Presented paper: The professional image of the librarian: A cultural studies analysis of "Party Girl." Presented at ALISE, New Orleans, LA (January 6-9, 1998).
Radford, M. L. (1998). Organizer and Chair of panel: Our changing image: Media views, including papers by M. L. Radford and G. P. Radford; D. Raber and J. M. Budd. Presented at ALISE, New Orleans, LA (January 6-9, 1998).
Radford, M. L. (1997). Respondent to panel: Classrooms without walls: Distance education and its implications for instructional communication. the International Communication Association, Montreal, Canada (May 22-26, 1997).
Radford, M. L. (1996). Chaired Roundtable: Foucault, power, and communication. The Inaugural Conference of the New Jersey Communication Association, Montclair State University, Montclair, NJ (April 26, 1996).
Radford, M. L. (1997). Presented paper: "It's over there:" Nonverbal communication in academic reference interactions. Presented at the 1997 ALISE (Association for Library and Information Science Education) Conference Washington, D.C. (February 11-14, 1997).
Radford, M. L. (1996). Chair of Roundtable Discussion: Socializing forces in higher education - the life & times of an assistant professor. 54th Annual Convention of the New York State Speech Communication Association. Monticello, NY (October 11-13, 1996).
Radford, M. L. (1996). Member of Round Table Discussion Communication, culture and the millennium: Pathways for the discipline in the 21st century. 54th Annual Convention of the New York State Speech Communication Association. Monticello, NY (October 11-13, 1996).
Radford, M. L. (1996). Respondent to panel: Re-embodying communication: The re-acknowledgment of the nonverbal in contemporary communication. Annual Convention of the Eastern Communication Association, NY (April 25-28, 1996).
Radford, M. L. (1996). Respondent to panel: Lies, laughter, timing, space. Annual Convention of the Eastern Communication Association, NY (April 25-28, 1996).
Radford, M. L. (1996). Presented keynote speech: I gave him THE LOOK, but he continued to tap his pencil on the table: Nonverbal communication in the school media center. Essex County Educational Media Association, NJ (May 21, 1996).
Radford, M. L. & Radford, G. P. (1996). Presented paper: Saturn, Sophie, and Seinfeld: Media views of the stereotyped librarian. DRAGNET Conference, William Paterson University, Wayne, NJ (June 2, 1996).
Radford, M. L. (1995). Chair and respondent to panel: Top three papers in nonverbal communication. Annual Convention of the Eastern Communication Association, Pittsburgh, PA (April 27-30, 1995).