Panel participants for: Through the Tunnel: Negotiating Wayne Wiegand's Tunnel Vision and Blind Spots.
Presented at the Library Research Seminar II,
Maryland University, College Park, MD (November 2-3, 2001).
Participants from left to right: Douglas Raber, University of Tennesee - Knoxville; John M. Budd, University of Missouri-Columbia; Marie L. Radford, Pratt Institute; John V. Richardson, UCLA; Wayne Wiegand, University of Wisconsin - Madison; Gary P. Radford, FDU - Madison.
Photo by Sherri McQueen.
Academic Vita of
Marie L. Radford
Updated January 27, 2008

Juried Conference Presentations - Papers and Panels


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Juried Papers

Connaway, L. S., Radford, M. L., Dickey, T. J., & Williams, J. D.
“I find what I need” Investigating the behaviors and information seeking preferences of non-users of virtual reference. Accepted for presentation by the Library Research Round Table at the American Library Association Conference, Anaheim CA, June 26-July 2, 2008.
Radford, M.L. & Connaway, L. S. & Williams, J. D.
“Ha Ha… Get a Real Job Loser!!!” An Analysis of Generational Differences in the Rerepresentation of Nonverbal Cues and of Conflict in Live Chat Transcripts. Accepted for presentation by the Nonverbal Communication Interest Group of the Eastern Communication Association Conference, Pittsburgh, PA, May 1-5, 2007.
Radford, M. L. & Connaway, L. S.
Users and librarians engaging in virtual spaces: Using critical incidents to inform practice and education in chat reference. Paper presented at the ALISE Conference, Philadelphia, PA, January 8-11, 2008.
Connaway, L.S., de Gaia, J., & Radford, M.L.
Social networking: The confluence of content, collaboration and community. Paper presented at the Online Information Conference, L ondon, England, December 4-6, 2007.
Radford, M. L., Connaway, L. S., & Williams, J. D.
Connecting in cyber communities: Comparing communication preferences and behaviors in live chat reference encounters. Paper presented as part of a Pre-convention: Urban Communication: Proliferating Worldviews in the Urban Landscape at the National Communication Association Conference, Chicago, IL, November 14, 2007.
Radford, M.L., Connaway, L. S., & DeAngelis Williams, J.
Virtual Rituals: Applying Goffman’s Face-Work to an Analysis of Live Chat Reference Encounters.
To be presented at the Library Research Seminar IV, London, Ontario, October 10-12, 2007
Radford, M. L. & Connaway, L. S.
Are we getting warmer? Query clarification in virtual reference.
Presented at the Library Research Round Table Research Forum
American Library Association, Washington DC, June 21-27, 2007.
Radford, M. L. & Connaway, L. S.
Not dead yet! Ready reference in live chat reference.
Presented at the 13th RUSA New Reference Research Forum,
American Library Association, Washington DC, June 21-27, 2007.
Connaway, L. S. & Radford, M. L. (2007). Service sea change: Clicking with screenagers through virtual reference.
Presented at the Association for College and Research Libraries, 13th National Conference,
Baltimore MD, March 29-April 1, 2007.
Radford, M.L., Connaway, L. S., & Williams, J. DeAngelis.
Face-work in computer-mediated communication: An analysis of live chat reference encounters.
Presented at the New Jersey Communication Association Conference, Kean University, NJ, March 24, 2007.
Radford, M. L. & Connaway, L. S.
Reflections of reference practice: Analyzing virtual reference transcripts.
Presented at the ALISE Conference, Seattle, WA, January 16-19, 2007.
Radford, M. L. & Connaway, L. S.
Expect the unexpected: Urban screenagers’ communication and information seeking preferences,
Presented at preconference: Urban Communication: Creating Sites for Connection and Action.
National Communication Association, San Antonio, TX, November 15, 2006.
Radford, M. L. & Connaway, L. S.
“Screenagers” and virtual (chat) reference: The future is now!
Presented at the New Jersey Association of School Librarians,
Long Branch, NJ, October 29-31, 2006.
Connaway, L. S. & Radford, M. L.
Service sea change: Clicking with screenagers through virtual reference.
Presented at the Association for College and Research Libraries,
13th National Conference, Baltimore MD, March 29-April 1, 2007.
Radford, M.L. & Connaway, L. S.
Virtual windows: Observing chat reference encounters through transcript analysis.
Presented at a Symposium:
“The Role of Observation and the Health of Community”
at the 19th International Association for People-Environment Studies,
Alexandria, Egypt, September 11-16, 2006.
Radford, M.L. & Connaway, L. S.
Face-work in chat reference encounters.
Presented at the Library Research Round Table Research Forum
“Librarians as Research Subjects,” American Library Association Conference,
New Orleans, LA, June 24, 2006.
Radford, M.L. & Connaway, L. S. (2006).
Relational communication in chat reference.
Presented at the 10th New Jersey Communication Association Conference,
Montclair State University, NJ, March 25, 2006.
Radford, M. L. & Connaway, L. S.(2006).
Seeking synchronicity: Evaluating virtual reference transcripts.
Presented at the 2006 ALISE Conference,
San Antonio, TX, January 16-19, 2006.
Radford, M. L. & Kern, K. (2005).
Cyberspace casualties: An inquiry into cases of discontinued virtual reference services.
Presented at the VRD 7th Annual Digital Reference Conference,
San Francisco, CA, November 14-15, 2005.
Radford, M. L. (2005). Legal landscape: Interpersonal communication in virtual reference encounters
in a regional law reference consortium.
Presented at the VRD 7th Annual Digital Reference Conference,
San Francisco, CA, November 14-15, 2005.
Radford, M. L. & Kern, K. (2005).
CSI cyberspace: A multiple case study investigation of the untimely demise of virtual reference services.
Presented to the 11th RUSA Reference Research Forum, ALA,
Chicago, IL, June 23-29, 2005.
Radford, M. L. (2005).
Virtual dialogs: Relational communication in chat reference encounters.
Presented at the International Communication Association,
55th Annual Conference,
NY, NY, May 26-30, 2005.
Radford, M. L. (2005). “Are you there dawg?” Relational communication in chat reference dialog.
Presented at the New Jersey Communication Association Conference,
Trenton, NJ, April 1, 2005.
Radford, M. L. and Thompson, J. (2004).
Yo Dude! Y R U Typin So Slow? Interpersonal Communication in Chat Reference Encounters.
Presented at the Virtual Reference Desk Conference,
Cincinnati, OH, November 8-9, 2004.
Radford, G. P. & Radford, M. L. (2004).
Reconsidering the possibility of library: A structuralist and post-structuralist Perspective.
Presented at Library Research Seminar III,
Kansas City, MO, October 14-16, 2004.
Radford, M. L. and Thompson, J. (2004).
"Hmmm...Just a moment while I keep looking:" Interpersonal communication in chat reference.
Presented at the 10th Annual Reference Research Forum, ALA Conference,
Orlando, FL, June 23-30, 2004.
Radford, M. L. (2003).
Positive Approaches to Problematic People.
Presented at the New Jersey Library Association Conference,
East Brunswick, NJ, April 20-21, 2004.
Radford, M. L. (2003).
In synch? Evaluating chat reference transcripts.
Presented at the Virtual Reference Desk 5th Annual Digital Reference Conference,
San Antonio, TX, November 17-18, 2003.
Radford, M. L. & Ciliberti, A. (2002).
E-resource assessment: Results of focus groups and survey of VALE users.
Presented at the NJLA Annual conference,
Garden State Conference and Exhibit Center, Somerset, NJ, April 10-12, 2002.
Radford, M. L. & Radford, G. P. (2001).
Librarians and party girls: Cultural studies and the meaning of the librarian.
Presented at the Library Research Seminar II,
Maryland University, College Park, MD (November 2-3, 2001).
Radford, G. P. & Radford, M. L. (2001).
Michel Foucault and the discourse of fear: Representations of libraries and librarians in modern popular culture.
Presented at the 51st annual Conference of the International Communication Association, Popular Communication Division,
Washington, D.C. (May 24-28, 2001).
Awarded "Top 3 Papers" in Popular Communication Division.
Radford, M. L. (2000).
Accusing the innocent: Relational communicationin adolescent's encounters with librarians.
Presented at the New York State Communication Association, 58th Annual Convention,
Monticello, NY (September 22-24, 2000).
Radford, G. P. & Radford, M. L. (1999).
Beware the library policeman: Media images of the library and librarians and the discourse of fear.
Presented at the 57th Annual Conference of the New York State Communication Association,
Monticello, NY (October 8-10, 1999).
Radford, G. P. & Radford, M. L. (1999).
Popular culture representations of libraries and librarians: Michel Foucault and the discourse of fear.
Presented at the 7th International Conference on Popular Culture,
Sidney Sussex College, Cambridge, England (August 1-7, 1999).
Radford, M. L. (1998).
Approach or avoidance? The role of nonverbal communication in the academic library user's decision to ask a reference question.
Presented at the 89th Annual Conference of the Eastern Communication Association,
Saratoga Springs, NY (April 23-26, 1998).
Radford, M. L. (1997).
Deception, fear, and attraction: Barriers to success in academic reference encounters..
Presented at the International Communication Association, 47th Annual Conference
Montreal, Canada (May 22-26, 1997).
Radford, M. L. (1996).
A qualitative investigation of nonverbal immediacy in the user's decision to approach the academic reference librarian..
Presented at the Library Research Seminar I,
Florida State University, Tallahassee, FL (November 1-2, 1996).
Radford, M. L. (1996).
Nonverbal immediacy and the approachability of Academic Reference Librarians.
Presented at the 82nd Annual Convention of the Speech Communication Association,
San Diego, CA (November 22-26, 1996).
Radford, M. L. (1996).
"It's over there:" Nonverbal communication in academic reference interactions.
Presented at the 1996 American Library Association Annual Meeting,
New York City, NY (July 5-10, 1996).
Ciliberti, A., Radford, M. L., Radford, G. P., and Ballard, T. (1996).
But can they find it?: Material availability study plus transaction log analysis verification.
Presented at the 1996 American Library Association Annual Meeting,
New York City, NY (July 5-10, 1996).
Radford, M. L. and Radford, G. P. (1996).
The convergence of feminist and Foucauldian thought in the stereotype of the female librarian.
Presented at the 46th Annual Conference of the International Communication Association,
Chicago, IL (May 23-27, 1996).
Radford, M. L. and Radford, G. P. (1996).
Representing a feminized profession: Michel Foucault and the stereotyped librarian.
Presented at the Annual Meeting of the Western States Communication Association,
Pasadena, CA (February 17-20, 1996).
Radford, M. L. and Radford, G. P. (1995).
Power, knowledge, and fear: Michel Foucault and the stereotyped librarian in American popular culture.
Presented at 81st Annual Convention of the Speech Communication Association,
San Antonio, TX (November 18-21, 1995).

Juried Panels

Radford, M.L. & Connaway, L. S.
Panel organizer and presenter of paper:
Connecting in Cyberspace: The Millennial Generation and Virtual Reference Service.
Accepted for presentation on panel:
Behaviors and Preferences of Digital Natives: Informing a Research Agenda,
at the American Society for Information Science and Technology Conference,
Milwaukee, Wisconsin, October 18-20, 2007.
Radford, M.L. & Connaway, L. S.
Panel organizer and presenter of paper:
Seeking sustainability and singularity: Evaluating virtual reference from user, non-user, and librarian perspectives.
Presented at the panel: Shaping the Future Realities of Virtual Reference.
American Society for Information Science and Technology Conference,
Austin, TX, November 3-9, 2006.
Radford, M.L. & Connaway, L. S.
Paper:Expect the unexpected: Urban screenagers’ communication and information seeking preferences.
Presented at preconvention: Urban Communication: Creating Sites for Connection and Action.
National Communication Association,
San Antonio, TX, November 15, 2006.
Radford, M. L. (2005).
Participant in panel:
Recent research findings on virtual reference services: What we have learned lately and what should we research next?
Presented at the VRD 7th Annual Digital Reference Conference,
San Francisco, CA (November 14-15, 2005).
Radford, M. L. & Lehr, J. K. (2005).
"The Impact of customer service training programs on employee attitudes within a large public library system."
Presented as part of a panel: Organizational training and development: Programs and impact.
To be presented to the 91st Annual Meeting of the National Communication Association,
Boston, MA (November 16-20, 2005).
Radford, M. L. (2005).
Co-organizer and respondent to panel:
Intriguing interdisciplinary investigations.
Presented at ALISE, Boston, MA (January 11-14, 2005).
Radford, M. L. (2004).
Participant in panel: Expeditions to virtual library environments.
Presented paper: “Exploring interpersonal communication in chat reference.”
Presented at NYLA, Rochester, NY (October 20-23, 2004).
Radford, M. L. (2004).
Organizer and participant in panel:
Understanding virtual users: connecting research to practice.
Presented at Library Research Seminar III, Kansas City, MO (October 14-16, 2004).
Radford, M. L. (2004).
Paper presented on panel:
Getting in Synch: Nonverbal communication in the information professions.
Eastern Communication Association Conference
Boston, MA (April 22-25, 2004).
Radford, M. L. (2004).
Organizer, Chair and Participant in panel:
Teaching the future: Creating partnerships for MLS programs for art & museum librarianship.
ARLIS Conference
NY, NY (April 15-20, 2004).
Radford, M. L. (2004).
Organizer and Participant in panel:
Symphony of synchronicity? Communication in Digital reference encounters.
NJCA Conference
Rutgers University, New Brunswick, NJ (March 27, 2004).
Radford, M. L. (2003).
Organizer and Participant in panel:
Recent research at Pratt Institute. Research, curriculum and committe work: Making them relevant to library and infromation science education at Pratt Institute.
NYLA Conference
Saratoga Springs, NY (November 5-8, 2004).
Radford, M. L. (2003).
Participant in panel:
Curriculum SIG.
ALISE Conference
Phidelphia, PA (January 21, 2003).
Radford, M. L. (2002).
Organizer and participant in panel:
Survival tips & tactics for new faculty.
New York State Communication Association
Tarrytown, NY (October 25-27, 2002).
Radford, M. L. & Wagner, K. W. (2002).
Organizer and participant in panel:
Revealing the invisible Web: Strategies for research in communication.
New Jersey Communication Association
Fairleigh Dickinson University, Madison, NJ (April 13, 2002).
Radford, M. L. (2002).
Organizer and participant in panel:
What's next? Generating ideas for research.
New Jersey Communicatio Association
Fairleigh Dickinson University, Madison, NJ (April 13, 2002).
Radford, M. L. (2002).
Participant in panel:
From dissertation to presentation: Pointers and points of view.
ALISE Annual Conference
New Orleans, LA (January 15-18, 2002).
Radford, M. L. (2002).
Participant in panel:
Interdisciplinary faculty in an interdisciplinary field: Myth or reality?
ALISE Annual Conference
New Orleans, LA (January 15-18, 2002).
Radford, M. L. (2001).
Organizer and participant in panel:
Through the tunnel: Negotiating Wayne Wiegand's tunnel vision and blind spots.
Paper:
Librarians and Party Girls: Cultural Studies and the Meaning of the Librarian
Presented at the Library Research Seminar II,
Maryland University, College Park, MD (November 2-3, 2001).
Radford, M. L. (2001).
Organizer and participant in panel:
Communication consulting: Best and worst practices.
Presented at the New York State Communication Association,
Monticello, NY (October 5-7, 2001)
Radford, M.L. (2001).
Organizer and Chair of panel: Reference Research Forum.
American Library Association Conference,
San Francisco, CA (June 15-19, 2001).
Radford, M. L. (2001).
Participant in panel:
Communication consulting: Getting started and tapping into current trends.
Presented at the New Jersey Communication Association, 5th Annual Conference,
Long Branch, NJ (March 31, 2001).
Radford, M. L. (2001).
Participant in panel:
Communication consulting: Getting started and tapping into current trends.
Presented at the New York State Communication Association, 58th Annual Convention,
Monticello, NY (September 22-24, 2001).
Radford, M. L. (2000).
Participant in panel:
How distance learning and technology changes what we do and who we are.
Presented paper: Virtual libraries, remote access, and digital scholarship,
Presented at the 91st annual Eastern Communication Association,
Pittsburgh, PA (April 27-30th, 2000).
Radford, M. L. & Wagner, K. W. (2000).
Organizer and participant in panel:
Using the World Wide Web for research and teaching.
Presented at the 91st annual Eastern Communication Association,
Pittsburgh, PA (April 27-30th, 2000).
Radford, M. L. (2000).
Chair of panel:
Michel Foucault and the study of communication.
Presented at the 91st annual Eastern Communication Association,
Pittsburgh, PA (April 27-30th, 2000).
Radford, M. L. (2000).
Chair and participant in panel:
Assessing student learning in the classroom.
Presented at the 91st annual Eastern Communication Association,
Pittsburgh, PA (April 27-30th, 2000).
Radford, M. L. (2000).
Organizer and participant in panel:
Construction and deconstruction of our scholarly lives: Nurturing creativity, productivity & balance.
Presented at the 91st annual Eastern Communication Association,
Pittsburgh, PA (April 27-30th, 2000).
Radford, M. L. (2000).
Chair and participant in panel:
Distance learning and technology: implications for education.
Presented at the 4th annual New Jersey Communication Association,
Glassboro, NJ (April 8, 2000).
Radford, M. L. & Wagner, K.W. (2000).
Organizer and participant in panel:
More click, less drag: World Wide Web resources for research and teaching.
Presented at the 4th annual New Jersey Communication Association,
Glassboro, NJ (April 8, 2000).
Radford, M. L. (2000).
Chair and organizer of panel:
Reflecting on the past, moving toward the future in LIS research.
Presented at the Association for Library and Information Science Education (ALISE) Annual Conference,
San Antonio, TX (January 11-13th, 2000).
Barnes, S., Radford, M. L., & Wagner, K. W. (1998).
Presented short course:
The Future is now: Developing critical skills for evaluating the Web.
Presented at the National Communication Association,
New York City, NY (November 20-24, 1998).
Radford, M. L. & Barnes, S. (1998).
Member of Panel:
Educational aspects of media literacy.
Presented paper:
Web literacy. Presented at the National Communication Association,
New York City, NY (November 20-24, 1998).
Radford, M. L. (1998).
Organizer and chair of panel:
If I had any sense, I'd say no: Nurturing creativity, productivity, and balance.
Presented at the 56th Annual New York State Speech Communication Association Convention,
Monticello, NY (October 9-11, 1998).
Radford, M. L. (1998).
Member of panel:
Echoes of/reflections on interpersonal communication.
Presented at the 56th Annual New York State Speech Communication Association Convention,
Monticello, NY (October 9-11, 1998).
Radford, M. L. (1998).
Member of panel:
Critical skills for evaluating the web.
Presented at the American Library Association,
LITA Internet Resources Interest Group RUSA/MARS Education, Training, and Support Committee,
Washington, DC (June 25-July 1, 1998).
Radford, M. L. (1998).
Chair of panel:
Advancing the boundaries of communication teaching: Creating community among communication majors.
Presented at the 89th Annual Meeting of the Eastern Communication Association,
Saratoga Springs, NY (April 23-26, 1998).
Radford, M. L. (1998).
Member of panel:
Studying and teaching popular culture from a communication perspective.
Presented at the New Jersey Communication Association conference,
Montclair State University, Montclair, NJ (March 21, 1998).
Radford, M. L. (1997).
Member of panel:
Centralizing scholarly information: The visualization of virtual libraries on the world wide web.
Presented at the 83rd Annual Meeting of the National Communication Association,
Chicago, IL (November 20-23, 1997).
Radford, M. L. (1997).
Member of panel:
Building a(nother) bridge between the states: A roundtable discussion with members of the New Jersey Communication Association.
Presented at the New York State Speech Communication Association Annual Conference,
Monticello, NY (September, 19-21, 1997).
Radford, M. L., Radford, G. P., Chelton, M. K., & Thomas, N. (1996).
Organized and participated on panel:
Communication issues in the library setting: Power, authority, and the construction of meaning.
Presented at the 82nd Annual Meeting of the Speech Communication Association,
San Diego, CA (November 23-26, 1996).
Radford, M. L. (1996).
Participated in panel:
Taking the helm in New Jersey: The formation of a new state association.
Presented at the 82nd Annual Meeting of the Speech Communication Association,
San Diego, CA (November 23-26, 1996).