Non-Juried Publications

Back to Marie L. Radford's Main Page	Academic Vita of Marie L. Radford Updated November 4, 2008 *Non-Juried Publications* Back to Academic Vita Page

Radford, M. L. (in press, winter, 2008). A Personal choice: Reference service excellence. Reference and User’s Services Quarterly 48(2).
Radford, M. L. (January/February, 2008). How to conduct a focus group. Marketing Library Services, 22(1), 1-3.
Connaway, L. S., Radford, M. L., & Dickey, T. J. (December/January, 2008). On the trail of the elusive non-user: What research in virtual reference environments reveals, ASIST Bulletin, 34(2).
Connaway, L. S. & Radford, M. L. (2007). The thrill of the chase in cyberspace: A report of focus groups with live chat librarians, Informed Librarian Online [electronic journal].
Radford, M. L. (summer, 2006). The critical incident technique and the qualitative evaluation of the Connecting Libraries and Schools Project. Library Trends. 54(1), 46-64. Special Issue: "Research Methods," Lynda Baker, issue editor.
Bolander, R.C., Connaway, L. S., & Radford, M. L. (2006). Seeking Synchronicity: OCLC and Rutgers researchers explore virtual reference services by analyzing chat transcripts. NextSpace, 2:18-19.
Radford, M. L. & Wagner, K. W. (fall, 2000). Communication webagogy 2.0: More click, less drag in using the Web for research and teaching. The New Jersey Journal of Communication, 8(2), 245-249.
Radford, M. L., & Wagner, K. W. (fall, 1997). Communication webagogy: Using the World Wide Web for research and teaching. The New Jersey Journal of Communication,5(2), 202-204
Radford, M. L. (1992). Relational communication and the academic reference encounter: A pilot study. Occasional Papers in Communication, Information, and Library Studies, 2, 23-34 (School of Communication, Information, and Library Studies, Rutgers University, New Brunswick, NJ).
Radford, M.L. (1991). Nonverbal communication and librarians: A qualitative study. Occasional Papers in Communication, Information, and Library Studies, 1, 53-67. (School of Communication, Information, and Library Studies, Rutgers University, New Brunswick, NJ).