This class explores facets of patient-provider communication and their impact on patient and provider satisfaction and health outcomes.
Upon successful completion of this course, students will be able to:
- Describe characteristics of the U.S. healthcare system and analyze their influence on patient-provider communication.
- Appraise the models of the patient-provider relationship and consider how they have framed patient-provider communication.
- Compare different methodological approaches to studying patient-provider communication (e.g., communication as perceptions, as attitudes, as behavior).
- Identify features of patient-provider communication and social/ecological factors (e.g., technology, medical interpreting, physician training) and explicate their significance for the patient-provider relationship and/or health outcomes.