This course offers a comprehensive and focused new approach to communication and relationship building through the integration of new media. Companies today cannot afford to view social media through a traditional lens or with only tactical methods. Their approach must be strategic and include customized stories and meaningful content to share through new media channels. Stakeholders want direct engagement and to actively take part in conversations and collaboration with their favorite brands. Participants will learn how the approach to public relations and communications has changed, beginning with incorporating social media into the public relations planning process.
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