Allyson Bontempo


Doctoral Student

CI 344

Allyson Bontempo's interests and research focus on improving patient experience. Her work targets three areas crucial to patient experience: diagnostic error, the patient-clinician relationship, and patient support networks including online communities. Her work seeks to better understand how patient relationships with clinicians work in concert with patients' broader support networks outside of the healthcare system to shape the patient experience, particularly around issues of diagnosis. The frameworks from which she pulls to understand the patient experience as shaped by the patient-clinician relationship during the diagnostic process are invalidation, trust, and clinician uncertainty (particularly, how these three frameworks intersect). Diagnostic contexts in which she is most interested are difficult-to-diagnose and contested health conditions. Her most recent work focuses on patients with endometriosis. Bontempo's faculty advisor is Lisa Mikesell.


Rutgers University
M.C.I.S., Communication

Nova Southeastern University
40 credits toward Ph.D., Clinical psychology

Sacred Heart University
B.S., Psychology, English

Selected Publications

Bontempo, A. C. (accepted manuscript). The effect of personalized invalidation of symptoms by healthcare providers on patient depression: The mediating role of self-esteem. Patient Education and Counseling.

Mikesell, L., & Bontempo, A. C. (accepted manuscript). Barriers and facilitators to care for patients with endometriosis: The role of healthcare providers and the value of trust. Health Communication.

Bontempo, A. C. (in press). The need for a standardized conceptual term to describe invalidation of patient symptoms. Journal of Health Psychology. Published online ahead of print. doi:10.1177/13591053211024718

Bontempo, A. C., Greene, K., Catona, D., Venetis, M. K., Checton, M. G., Buckley de Meritens, A., & Devine, K. A. (2020). “We cannot have any negativity”: A secondary analysis of expectancies for the experience of emotion among women with gynecologic cancer. Journal of Health Psychology. Published online ahead of print. doi:10.1177/1359105320942863

Bontempo, A. C. & Mikesell, L. (2020). Patient perceptions of misdiagnosis of endometriosis: Results from an online national survey. Diagnosis, 7, 91-96. doi:10.1515/dx-2019-0020

Awards & Recognitions

ICCH 2019 Humanities and Social Sciences Scholarship Award, Academy of Communication in Healthcare (2019). 

Outstanding Continuing Doctoral Student in Communication, School of Communication & Information, Rutgers University (2019).

Outstanding Student, Master of Communication and Information Studies (MCIS), School of Communication & Information, Rutgers University (2017).