Students learn to understand and navigate the dynamics of the modern technology-infused workplace in which the ability to apply well-developed communication, writing, and technological skills/competencies in virtual settings is vital. Theory, research, and case studies will be analyzed with regard to virtual teambuilding, managing conflict and power dynamics, enhancing creativity and innovation, gathering and disseminating information effectively and ethically, integrating virtual and face-to-face tasks and spaces as appropriate, embracing diversity and inclusion, and facilitating global, intercultural collaboration. The course takes a multi-disciplinary approach to these topics, blending insights from multiple disciplines including communication, psychology, sociology, business, and human resources management.
Upon successful completion of this course, students will be able to:
- Describe and explain theories, research, and case studies of virtual team dynamics with groups and teams from different cultural, social, professional, and organizational backgrounds.
- Apply a variety of writing/communication capabilities such as formulating communication objectives, writing for a variety of audiences and mediums, and selecting and using communication technologies appropriately to meet objectives.
- Evaluate the effect of communication and media on global cultures and societies and modern organizations.
- Identify common obstacles to effective problem solving and decision making and develop approaches to anticipate and address these challenges in the course of remote communication.
- Discuss and make decisions on the basis of the ethical uses and applications of online and mediated communication technologies.
- Negotiate, problem solve, and respectfully share in team responsibilities with group members, and create and present group work virtually.