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Ruben, B. D., and S. M. Smulowitz, Core Communication. Workbook and Scoring Instructions. A Guide to Organizational Assessment, Planning and Improvement. San Francisco: International Association of Business Communicators, 2007, 99 pp. (B)
Ruben, B. D., and S. M. Smulowitz, Core Communication. A Guide to Organizational Assessment, Planning and Improvement. San Francisco: International Association of Business Communicators, 2007, 99 pp. (B)
Tromp, S. and B. D. Ruben, Organizational Climate Assessment, Organizational Development Series. Washington, CD: National Association of College and University Business Officers, 2007. (E)
Tromp, S., J. Lopez, and B. D. Ruben, Process Excellence, Organizational Development Series. Washington DC: National Association of College and University Business Officers, 2007. (E)
Ruben, B. D., T. Russ, S. M. Smulowitz, and S. L. Connaughton. Evaluating the Impact of Organizational Self-Assessment in Higher Education: The Malcolm Baldrige/Excellence in Higher Education Framework. Leadership and Organizational Development Journal, 28(3), 2007. 230-249. (A)
Ruben, B. D. Higher Education Assessment: Linking Accreditation Standards and the Malcolm Baldrige Criteria. New Directions for Higher Education. In Susan C. White and Theodore S. Glickman, eds., New York: Wiley, Spring, Volume 137, Spring, 2007, 59-83. (C)
Ruben, B. D., Excellence in Higher Education: Facilitator’s Guide. Washington, D.C.: National Association of College and University Business Officers, 2007. (E)
Ruben, B. D., Excellence in Higher Education: Facilitator’s Guide. Washington, D.C.: National Association of College and University Business Officers, 2007. (E)
Ruben, B. D., Excellence in Higher Education: Workbook and Scoring Instructions. Washington, D.C.: National Association of College and University Business Officers, 2007, 119 pp. (B)
Torok, T. and Ruben, B. D. 2010, Assessing and Improving Student Organization. National Association for Campus Activities and the American College Personnel Association (in press). (B)