Having It Both Ways in Organizational Communication: Queen Christina's Chair  (with L. C. Lederman, T. Hunt, and G. L. Kreps).  International Communication Association, Honolulu, May 1985.

Dimensions of lntercultural Adaptation: Culture Shock, Personal Adjustment, and Communication Competence.  Eastern Communication Association, Providence, RI, May 1985

Changing Perspectives on the Communication Field: The View From Within and That From Without. Eastern Communication Association, Providence, RI, May 1985.

Patient Relations for Psychiatric Hospitals: An Overview  (with J. Bowman).  Second Annual Symposium of the Carrier Foundation and the National Association of Private Psychiatry Hospitals, Princeton, NJ, September 1985.

Health Information, Education and Prevention: A National Survey of Public Knowledge About Digestive Health and Disease.  (with G. C. Kreps, M. W. Baker, and S. W. Rosenthal).  International Communication Association, Honolulu, May 1985.

Caregiver-Patient Communication in University Health Care Environments.  Mid-Atlantic College Health Care Association, Lambertville, NJ, July 1988.

Physician-Patient Communication: Concepts and Skills.  Physicians' Seminar at Columbia FreeState Health System. Timonium, MD, September 1988.

Communication Competence in Intercultural Contexts. Speech Communication Association, New Orleans, LA, November 1988.

Communication Between Caregiver and Patients in University Health Care Environments.  American College Health Association. Washington, DC, May 1989.

Understanding and Managing the Bases of Organizational Influence: Institutional, Personal and Situational Power.  American Hospital Association, National Society for Patient Representation and Consumer Affairs, Phoenix, AZ, October 1989.