Strategic Planning That Works. Annual Conference of the National Association of College and University Business Officers, Milwaukee, WI, July, 2004.

What Impact Does the Baldrige/Excellence in Higher Education Self-Assessment Process Have on Institutional Effectiveness? Preliminary Research Findings. (with Stacey L. Connaughton, Kathleen Immordino, and Joseph M. Lopez). Annual Conference of the National Consortium for Continuous Improvement in Higher Education, Milwaukee, WI, July, 2004

Pursuing Excellence in Higher Education: The Rutgers University Approach to Organizational Development and Leadership. National webcast sponsored by the National Association of College and University Business Officers, Washington, DC., September, 2004.

Academic Leadership and Communication: No Greater Opportunity; No Greater Challenge. University of Ulster, Conference on Academic Leadership, Coleraine, Northern Ireland, October, 2004

Leading Organizational Change: Strategic Planning that Works. University Lecture, University of Cincinnati, March, 2005.

Assessing Organizational Development and Improvement Initiatives: Rationale, Methods, and Outcomes. University of Wisconsin-Madison, Wisconsin Center for Post-Secondary Education (WISCAPE), March, 2005.

Excellence in the Classroom and Beyond, University Lecture, Penn State University, State College, April, 2005.

Organizational Self-Assessment: A Robust Tool for Addressing Challenges Facing Higher Education. Annual Conference of the Canadian Association of University Business Officers Association, June, 2005.

The Challenge of Excellence: Reframing the Mission of Higher Education. Keynote address. First International Conference on Integrative Excellence in Higher Education, Sheffield Hallam University, Sheffield, England. June, 2005.

The Impact of Self-Assessment on Organizational Learning and Change Phase II: A Longitudinal Study of the Impact of the Baldrige/Excellence in Higher Education Program at Rutgers University (with Stacey L. Connaughton and Travis L. Russ). Annual Conference of the National Consortium for Continuous Improvement in Higher Education, Baltimore, MD, July, 2005