CPS News

Don’t Let Vacations Tank Your Reputation: Why Every Company Needs a Crisis Communication Plan

I teach PR professionals about crisis communication planning at Rutgers University (it’s a terrific, thorough certificate program on this matter), and one of the common threads is that few of these communication leaders are part of business continuity planning, and they can be wanting for details just like any other stakeholder. Yet, they will probably be the ones needed to communicate issues and outcomes. That creates a problem.

New Crisis Communication and Reputation Management Certificate Provides Crisis Guidance and Confidence for Crisis Leaders

“Taking this course could be career-changing,” said Ken Hunter, APR, Co-Academic Director of Communication Certificates at CPS and instructor of Crisis Communication Planning within the Crisis Communication and Reputation Management Certificate program. “Anyone who has weathered – or anticipates – a crisis knows the high stakes, and this certificate is packed with the tools that will give students the crisis guidance and confidence that will gain their organization’s trust.”