Theory and pragmatics of intrapersonal, interpersonal, and small-group process analysis, intervention, and facilitation.
Upon successful completion of this course, students will be able to:
- Process knowledge of the role of communication training and development as an area of human resource development.
- Define communication competence and conduct a needs assessment to determine whether a workshop is warranted.
- Understand principles of the design and delivery of effective training programs, and skill in developing a program evaluation to document the success of the training effort.