Description:
This course takes a communication-based approach to key workplace processes that operate in the shadows (e.g., violence, wrongdoing, harassment) and what are called hidden organizations (e.g., terrorist cells, informal economy, secret societies).
Learning Objectives:
Upon successful completion of this course, students will be able to:
- Describe the various problematic practices in organizations and the destructive forms of communication typically associated with them.
- Diagnose dark/problematic communication in organizations and make recommendations for addressing such problems.
- Recognize types of and examples of dark organizations based on the characteristics that determine a dark organization.
- Discuss the (in)effectiveness and (in)appropriateness of organizations and organizational practices that can be described as dark/hidden.