This course takes a communication-based approach to key workplace processes that operate in the shadows (e.g., violence, wrongdoing, harassment) and what are called hidden organizations (e.g., terrorist cells, informal economy, secret societies).
Upon successful completion of this course, students will be able to:
- Describe the various problematic practices in organizations and the destructive forms of communication typically associated with them.
- Diagnose dark/problematic communication in organizations and make recommendations for addressing such problems.
- Recognize types of and examples of dark organizations based on the characteristics that determine a dark organization.
- Discuss the (in)effectiveness and (in)appropriateness of organizations and organizational practices that can be described as dark/hidden.