Tromp, S., J. Lopez, and B. D. Ruben, Process Excellence, Organizational Development Series. Washington DC:  National Association of College and University Business Officers, 2007.  (E)

Ruben, B. D., Excellence in Higher Education: Workbook and Scoring Instructions.  Washington, D.C.: National Association of College and University Business Officers, 2007, 119 pp. (B)

Torok, T. and Ruben, B. D. 2010, Assessing and Improving Student Organization. National Association for Campus Activities and the American College Personnel Association  (in press). (B)

Ruben, B. D., Excellence in Higher Education: Workbook and Scoring Instructions.  Washington, D.C.: National Association of College and University Business Officers, 2009, 163 pp. (B)

Jurow, S, and B. D. Ruben. Change Artists, Business Officer, National Association of College and University Business Officers, 45(7) Feb, 2012, 28-36 (I)

Immordino, K.M., R.A. Gigliotti, B.D. Ruben, and S. Tromp, Evaluating the Impact of Strategic Planning in Higher Education, Educational Planning Journal, 2016 

Ruben, B. D., Excellence in Higher Education: Facilitator’s Guide.  Sterling, VA: Stylus Publishing. 2016.(E)

Ruben, B. D., (2016) Excellence in Higher Education Workbook and Scoring Instructions. Sterling, VA: Stylus Publishing. 2016. (B)

Jacobs, S., Aakhus, M., & Aldrich, A. (1993, May). This is a really great paper: How to recognize a compliment. Presented at the annual convention of the International Communication Association, Washington, D.C. 

Aakhus, M.  (1993, November). A relational communication approach to the management of family member illness. Presented at the annual Speech Communication Association of America annual convention, Miami, FL.