Organizational Self-Assessment: A Robust Tool for Addressing Challenges Facing Higher Education. Annual Conference of the Canadian Association of University Business Officers Association, June, 2005.

The Challenge of Excellence: Reframing the Mission of Higher Education. Keynote address. First International Conference on Integrative Excellence in Higher Education, Sheffield Hallam University, Sheffield, England. June, 2005.

The Impact of Self-Assessment on Organizational Learning and Change Phase II: A Longitudinal Study of the Impact of the Baldrige/Excellence in Higher Education Program at Rutgers University (with Stacey L. Connaughton and Travis L. Russ). Annual Conference of the National Consortium for Continuous Improvement in Higher Education, Baltimore, MD, July, 2005

Integrating the Malcolm Baldrige Framework with the Standards and Language of Accreditation: Excellence in Higher Education. Annual Conference of the National Association of College and University Business Officers, Baltimore, MD, July, 2005

Linking Accreditation Standards and the Malcolm Baldrige Framework: An Integrated Approach to Continuous Assessment, Planning and Improvement. Annual Conference of the Middle States Commission on Higher Education, Baltimore, MD, December, 2005.

Leading Successful Change Efforts: The Knowing-Doing Paradox. Annual Conference on the Future of Higher Education, jointly sponsored by the Society for College and University Planning (SCUP), the National Association for College and University Business Officers NACUBO), and the Association of Physical Plant Administrators (APPA), Honolulu, Hawaii, July, 2006.

A Leadership Competencies Scorecard. Annual Conference of National Consortium for Continuous Improvement in Higher Education (NCCI) in Honolulu, Hawaii, July, 2006

Leadership and the Communication Curriculum: The Rutgers Program (with Hui-Min Kuo and Stacey Connaughton). Annual Conference of the National Communication Association, San Antonio: TX. November, 2006.

Linking Accreditation and Continuous Improvement. (with Louise Sandmeyer) Annual Conference of the Middle States Commission on Higher Education, Philadelphia, PA, December, 2006

Pursuing a New Vision of Excellence in Higher Education, Fourth Congress on Higher Education Administration in South America, Santiago, Chile, January, 2008.