Ruben, B. D., Cross-Cultural Communication Competence:  Traditions and Issues for the Future,  International Journal of Intercultural Relations, 13(3), 1989. (A)

Ruben, B. D., and L. C. Lederman. Communication, Culture and Language: Interactive Simulations.  In Simulation, Gaming and Language Learning (D. Crookall and R. Oxford, eds.), New York: Newbury House/Harper & Row, 1990, 205-214. (C)

Ruben, B. D., Intercultural Behavioral Observation Indices, Compendium of Assessment and Research Tools,  Denver, CO, January, 2003.  (E)

Ruben, B. D., Intercultural Communication Competence in Retrospect:  Who Would have Guessed? International Journal of Intercultural Relations. 2015 (April).

Ruben, B. D., The Bottomline: A Patient Relations Training Program.  Morristown, NJ:  Morristown Memorial Hospital, 1985, 137 pp.

Ruben, B. D., The Bottomline: A Patient Relations Training Program. (Revised). (Three Volumes) New Brunswick, NJ:  Johnson & Johnson Hospital Services, 1989, 310 pp.

Ruben, B. D., and others. A National Survey of Public Perceptions of Digestive Health and Disease: Lack of Knowledge, Misinformation and Myth. Bethesda, MD:  National Digestive Diseases Advisory Board, 1984. (B)

Ruben, B. D., Public Perceptions of Digestive Health and Disease:  Survey Findings and Communication Implications, Practical Gastroenterology, 10(2), 1986, 35-38, 40, 42. (A)

Bowman, J. C., and B. D. Ruben, Patient Satisfaction: Critical Issues in the Implementation and Evaluation of Patient Relations Training, Journa1 of Healthcare Education and Training, 1(2),1986, 24-27. (A)

Ruben, B. D., and J. C. Bowman, Patient Satisfaction: Critical Issues in the Theory and Design of Patient Relations Training, Journa1 of Healthcare Education and Training, 1(1), 1986, 1-5. (A)