Ruben, B., and A. Fridrich, Reshaping the Future of Service. Business Officer, Dec, 2000. (I)

Ruben, B. D., Take Charge of Our Own Destiny: Educational Self-Assessment Using a Baldrige Framework. American Association for School Administrators Quality Toolbox, March-April, 2001, 11(20). (A)

Ruben, B., and L. Sandmeyer, The National Consortium for Continuous Improvement’s Role in Higher Education, Business Officer, Aug, 2001. (I)

Ruben, B.D., We Need Excellence Beyond the Classroom, The Chronicle of Higher Education, 47(44) July 13, 2001, B15-16. (A)

Chayko, Mary. Pioneers of Public Sociology: Thirty Years of Humanity and Society. (With Corey Dolgon). 2010. Cambridge, MA: Sloan Publishing

Singh, V., Chayko, M., Inamjar, R., and Floegel, D. 2020. “Female Librarians and Male Computer Programmers? Gender Bias in Occupational Images on Digital Media Platforms.” 2020. Journal of the Association for Information Science and Technology.

Chayko, M. 2021. “The Practice of Identity: Development, Expression, Performance, Form.” Pp. 115-125 in Routledge Handbook of Digital Media and Communication. Edited by Leah A. Lievrouw and Brian D. Loader. Routledge.

Roy, J., Bhatt, C., Chayko, M., & Singh, V. K. 2021. “Gendered Sounds in Household Devices: Results from an Online Search Case Study.” Proceedings of the Association for Information Science and Technology, 58, 824-826. 

Ruben, B. D., Excellence in Higher Education 2001-2002: A Baldrige-Based Guide to  Organizational Assessment, Planning and Improvement.  Washington, D.C.: National Association of College and University Business Officers, 2001, 79 pp.

Ruben, B. D., Excellence in Higher Education Organizational Checklist.  NACUBO Electronic Bulletin, Washington, DC: NACUBO, The National Association of College and University Business Officers,  Sept. 12, 2002. (E)