Tromp, S., J. Lopez, and B. D. Ruben, Process Excellence, Organizational Development Series. Washington DC:  National Association of College and University Business Officers, 2007.  (E)

Ruben, B. D., T. Russ, S. M. Smulowitz, and S. L. Connaughton. Evaluating the Impact of Organizational Self-Assessment in Higher Education: The Malcolm Baldrige/Excellence in Higher Education Framework. Leadership and Organizational Development Journal, 28(3), 2007. 230-249. (A)

Ruben, B. D. Higher Education Assessment: Linking Accreditation Standards and the Malcolm Baldrige Criteria. New Directions for Higher Education. In Susan C. White and Theodore S. Glickman, eds., New York: Wiley, Spring, Volume 137, Spring, 2007, 59-83. (C)

Ruben, B. D., Excellence in Higher Education: Facilitator’s Guide.  Washington, D.C.: National Association of College and University Business Officers, 2007. (E)

Ruben, B. D., Excellence in Higher Education: Facilitator’s Guide.  Washington, D.C.: National Association of College and University Business Officers, 2007. (E)

Ruben, B. D., Excellence in Higher Education: Workbook and Scoring Instructions.  Washington, D.C.: National Association of College and University Business Officers, 2007, 119 pp. (B)

Torok, T. and Ruben, B. D. 2010, Assessing and Improving Student Organization. National Association for Campus Activities and the American College Personnel Association  (in press). (B)

Ruben, B. D., L. Lewis, L. Sandmeyer, T. Russ, S. Smulowitz, and K. Immordino.  Assessing the Impact of the Spellings Commission: The Message, the Messenger, and the Dynamics of  Change in Higher Education. Survey Instrument and Summary of Interview Responses. Washington, D.C.: National Association of College and University Business Officers, 2008,         111 pp.  .

Ruben, B. D., L. Lewis, L. Sandmeyer, T. Russ, S. Smulowitz, and K. Immordino.  Assessing the  Impact of the Spellings Commission: The Message, the Messenger, and the Dynamics of Change in Higher Education. Summary Policy Information Report. Washington, D.C.: National Association of College and University Business Officers, 2008, 4 pp. Also available: . (E)

Ruben, B. D., L. Lewis, L. Sandmeyer, T. Russ, S. Smulowitz, and K. Immordino.  Assessing the Impact of the Spellings Commission: The Message, the Messenger, and the Dynamics of Change in Higher Education. Washington, D.C.: National Association of College and University Business Officers,  2008, 196 pp.