Ruben, B. D., The Excellence in Higher Education Guide: A Framework for the Design, Assessment, and Continuous Improvement of Institutions, Departments and Programs - Eighth Edition. Sterling, VA: Stylus Publishing. 2016.

Ruben, B. D., R. De Lisi, and R. A. Gigliotti, A Guide for Leaders in Higher Education: Core Concepts, Competencies, and Tools. Sterling, VA: Stylus Publishing, 2016, (in press).

Aakhus, M. (1991, April). On the use of metacommunicative practices for concerting multi-party activities. Presented at the Central States Communication Association Annual Convention, Chicago, IL. (Top 4  Paper in Communication Theory) 

Jacobs, S., Aakhus, M., & Aldrich, A. (1993, May). This is a really great paper: How to recognize a compliment. Presented at the annual convention of the International Communication Association, Washington, D.C. 

Aakhus, M.  (1993, November). A relational communication approach to the management of family member illness. Presented at the annual Speech Communication Association of America annual convention, Miami, FL. 

Jacobs, S., Aakhus, M., Aldrich, A., & Schultz, N. (1993, November). The functions of argumentation in models of conflict resolution. Presented at the Speech Communication Association of America annual convention, Miami, FL. 

Aakhus, M. & Aldrich, A. (1994, February). Managing multiple goals and constraints in interactions: An examination of the “I wish I ...” compliment form. Presented at the Western Speech Communication  Association annual convention, San Jose, CA. (Top 4 Paper in Language and Social Interaction)  

Madison, C. & Aakhus, M.  (1994, July).  Sensemaking and the synthetic social context: Conflict management in computer supported meetings. Presented at the International Communication Association annual convention, Sydney, Australia. 

Aakhus, M. (1995, June). Settlement processes versus rational discussion: An examination of argument management techniques in dispute mediation. Presented at the International Society for the Study of  Argumentation third international conference, Amsterdam, The Netherlands. 

Aakhus, M. & Aldrich, A.  (1995, May).  Managing multiple meanings in interactions: A felicity condition analysis of compliments. Presented at the International Communication Association annual convention,  Albuquerque, NM.