Patient Relations for Psychiatric Hospitals: An Overview  (with J. Bowman).  Second Annual Symposium of the Carrier Foundation and the National Association of Private Psychiatry Hospitals, Princeton, NJ, September 1985.

Caregiver-Patient Communication in University Health Care Environments.  Mid-Atlantic College Health Care Association, Lambertville, NJ, July 1988.

Physician-Patient Communication: Concepts and Skills.  Physicians' Seminar at Columbia FreeState Health System. Timonium, MD, September 1988.

Physician-Patient Communication: The Literature and Its Implications.  West Virginia Medical School, Morgantown, WV, August, September 1990

What Students Remember: Teaching, Learning, and Human Communication.  Keynote Address.  Rutgers University Teaching Assistant Orientation, New Brunswick, NJ, August 1992.

Critical Dimensions in Health Care Encounters from the Patient Perspective: The Role of Interpersonal Communication Sensitivity and Skill.  Association of Schools of Allied Health Care Professions, Orlando, FL, November 1992.

Tradition of Excellence: Baldrige-Based Assessment of Higher Education Quality. New Jersey Higher Education Roundtable, Pemberton, NJ, February, 1995.

Higher Education Planning and Assessment: Uses of the ‘Tradition of Excellence.” American Association of Higher Education, State Tech College, Memphis, January, 1996.

Physician-Patient Communication in the Treatment  of Migraine Patients.  GlaxoWellcome National Speakers Symposium. Orlando, 1997; Phoenix, 1997.

Provider-Patient Communication Issues and Skills in the Smoking Cessation Treatment.  GlaxoWellcome National Speakers Symposium. Columbia, MD, 1997; Arlington, VA, 1997; Charleston, WVA, 1997.