Ruben, B. D., What Students Remember:  Teaching, Learning and Human Communication.  In Quality in Higher Education (B.D. Ruben, ed.), New Brunswick, NJ: Transaction Books, 1995, 189-199. (C)

Ruben, B. D., Defining and Assessing “Quality” in Higher Education:  Beyond TQM.  In Quality in Higher Education (B.D. Ruben, ed.), New Brunswick, NJ: Transaction Books, 1995, 157-171. (C)

Ruben, B. D., Excellence in Higher Education 2000: A Guide to Organizational Assessment,  Planning and Improvement.  Washington, D.C.: National Association of College and University Business Officers, 2000, 77 pp. (B)

Ruben, B. D., Take Charge of Our Own Destiny: Educational Self-Assessment Using a Baldrige Framework. American Association for School Administrators Quality Toolbox, March-April, 2001, 11(20). (A)

Roy, J., Bhatt, C., Chayko, M., & Singh, V. K. 2021. “Gendered Sounds in Household Devices: Results from an Online Search Case Study.” Proceedings of the Association for Information Science and Technology, 58, 824-826. 

Ruben, B. D., Excellence in Higher Education Organizational Checklist.  NACUBO Electronic Bulletin, Washington, DC: NACUBO, The National Association of College and University Business Officers,  Sept. 12, 2002. (E)

Connaughton, S. L., F. L. Lawrence, and B. D. Ruben, Leadership Development as a Systematic and Multidisciplinary Enterprise, Journal of Education for Business, 79(1), Sept/Oct 2003, 46-51.  (A)

Tromp, S., and B. D. Ruben, Facilitator’s Guide to Strategic Planning in Higher Education: A Leader’s Guide CD ROM, Washington, D.C.: National Association of College and University Business Officers, 2004. (E)

Tromp, S., and B. D. Ruben, Strategic Planning in Higher Education: A Leader’s Guide, Washington, D.C.: National Association of College and University Business Officers, 2004,

117 pp.  (B)  Collateral publication:

Ruben, B. D., Excellence in Higher Education: Facilitator’s Guide.  Washington, D.C.: National Association of College and University Business Officers, 2005. (E)