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Radford, M. L. (spring, 1998). Approach or avoidance? The role of nonverbal communication in the academic library user’s decision to initiate a reference encounter. Library Trends 46(4), 699-717.
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Connaway, L. S., Radford, M. L., & Dickey, T. J. (December/January, 2008). On the trail of the elusive non-user: What research in virtual reference environments reveals. ASIST Bulletin 34(2).
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Radford, M. L. (2012). Essay. Living culture: Shushing, shelving, & stamping. In: Anastacia Kurylo (Ed.). Inter/Cultural Communication: Representation and Construction of Culture, pp. 240-241. Thousand Oaks, CA: Sage.
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Mintz, M., Radford, M. L., Ford, E., Valenza, J. (2014) The myth and the reality of the evolving patron: A report and reactions to the 2013 RUSA President’s Program with Lee Rainie. RUSQ, 53(2), pp. 174-178.
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Radford, M. L. (June, 2008). Review of: Constructing Grounded Theory: A Practical Guide through Qualitative Analysis, by Kathy Charmaz (2006, London: Sage Publications). Library & Information Science Research, 30(2), 158-159.
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Radford, M. L. (2005). Virtual dialogs: Relational communication in chat reference encounters. Online proceedings of the International Communication Association 55th Annual Conference. NY, NY, May 26-30, 2005.
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Radford, M. L. & Connaway, L. S. (2010). Digital natives meet digital libraries: Discovering their behaviors and preferences for information seeking. Libraries in the Digital Age (LIDA) 2010, Zadar, Croatia, May 24-28, 2010.
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Radford, M. L., Connaway, L. S., & Shah, C. (2012). Convergence and synergy: Social Q&A meets virtual reference services. Proceedings of the 75th Annual Meeting of the American Society for Information Science and Technology, October 26-31, 2012, Baltimore, MD. Edited by Andrew Grove. Vol. 49.
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Mikitish, S. & Radford, M. L. (2013). Initial impressions: Investigating how future faculty value academic libraries. Presented at the Association of College & Research Libraries 2013 conference, April 10-13, 2013, Indianapolis, IN.
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Radford, M.L., Connaway, L.S., Mikitish, S., Alpert, M., Shah, C. & Cooke, N. (2013). Conceptualizing collaboration and community in virtual reference and social question and answer services. Information Research, 18(3) paper S06.
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