Radford, M. L. & Connaway, L. S. (2006). Virtual windows: Observing chat reference encounters through transcript analysis. Online Proceedings of a symposium: The Role of Observation and the Health of Community presented at the 19th International Association for People-Environment Studies, Alexandria, Egypt, September 11-16, 2006.

Radford, M. L. & Connaway, L. S. (2006). Information realities: Shaping the digital future for all. Paper: Seeking sustainability and singularity: evaluating virtual reference from user, non-user, and librarian perspectives. Online proceedings of The American Society for Information Science and Technology Conference, Austin, TX, November 3-9, 2006.

Radford, M.L. & Connaway, L. S. (2007). Connecting in cyberspace: The millennial generation and virtual reference service. Part of panel presentation: Behaviors and preferences of digital natives: Informing a research agenda, Online proceedings of The American Society for Information Science and Technology Conference, Milwaukee, Wisconsin, October 18-20, 2007.

Radford, M. L., Kern, M. K., Sanchez, J., Mon, L., & Pomerantz, J. (2010). No more Lone Rangers: Setting the research and education agenda for collaborative information work in virtual environments (Wildcard panel). Online proceedings of the Fifth Annual iConference, University of Illinois at Urbana-Champaign, February 3-6, 2010.

Shah, C., Radford, M.L., Connaway, L. S., Choi, E., & Kitzie, V. (2012). “How Much Change Do you Get from 40$?” - Analyzing and addressing failed questions on social Q&A. Proceedings of the 75th Annual Meeting of the American Society for Information Science and Technology, October 26-31, 2012, Baltimore, MD. Edited by Andrew Grove. Vol. 49.

Connaway, L. S. & Radford, M. L. (2007). Service sea change: Clicking with screenagers through virtual reference. In: Sailing into the Future: Charting our Destiny. Proceedings of the Thirteenth National Conference of the Association of College and Research Libraries, March 29-April 1, 2007, Baltimore, Maryland. Edited by Hugh Thompson, Chicago: ACRL/ALA, pp. 191-197.

Connaway, L.S., de Gaia, J., & Radford, M.L. (2007). Social networking: The confluence of content, collaboration and community. In: Applying Web 2.0: Innovation, Impact, and Implementation Conference Proceedings. Online Information 2007, London, England, December 4-6, 2007. Edited by Helen Jezzard, pp. 161-162.

Connaway, L. S., Radford, M. L., & Williams, J. D. (2009). Engaging net gen students in virtual reference: Reinventing services to meet their information behaviors and communication preferences. Proceedings of the Fourteenth Annual National Conference of the Association of College and Research Libraries, March 12-15, 2009, Seattle, WA. Chicago: ACRL/ALA, pp. 10-27.

Radford, M. L. (2008). Interpersonal communication in virtual reference encounters in the Library LAWLINE Consortium. In: R. David Lankes, Scott Nicholson, Marie L. Radford, Lynn Westbrook, Joanne Silverstein, and Philip Nast (Eds.) Virtual Reference Service: From Competencies to Assessment, pp. 77-88. NY: Neal-Schuman Publishers.

“A New Way of Campaigning: Eisenhower, Stevenson, and the Anxieties of Television Politics,” in Liberty and Justice for All: Rethinking Politics in Cold War America, 1945-1965, Kathleen Donohue, ed., University of Massachusetts Press, 2012.