Ruben, B. D., T. Russ, S. M. Smulowitz, and S. L. Connaughton. Evaluating the Impact of Organizational Self-Assessment in Higher Education: The Malcolm Baldrige/Excellence in Higher Education Framework. Leadership and Organizational Development Journal, 28(3), 2007. 230-249. (A)

Ruben, B. D., L. Lewis, L. Sandmeyer, T. Russ, S. Smulowitz, and K. Immordino.  Assessing the Impact of the Spellings Commission: The Message, the Messenger, and the Dynamics of  Change in Higher Education. Survey Instrument and Summary of Interview Responses. Washington, D.C.: National Association of College and University Business Officers, 2008,         111 pp.  .

Ruben, B. D., L. Lewis, L. Sandmeyer, T. Russ, S. Smulowitz, and K. Immordino.  Assessing the  Impact of the Spellings Commission: The Message, the Messenger, and the Dynamics of Change in Higher Education. Summary Policy Information Report. Washington, D.C.: National Association of College and University Business Officers, 2008, 4 pp. Also available: . (E)

Aakhus, M. & Bzdak, M. (2013).  Communication Design Logics for Dialogue and Stakeholder Engagement:  The Shared Value Model and its Alternatives. Presented at the International Communication  Association Preconference: Governance through communication: Stakeholder engagement,  dialogue, and corporate social responsibility. Edinburgh, UK. 

Katz, J., Aakhus, M., Kim, H., & Turner, M. (2002). Confronto interculturale fra technologie della comunicazione  e dell’informazione: Uno studio con il differenziale semantico. In a cura di Leopolidina, F. Katz, J. &  Riccini, R. (Eds.), Corpo forto: Il corpo umano tra technologie, communicazione e moda (pp. 111-124).  Milan, Italy: Franco Angeli. (This is a revised version of the Katz, Aakhus, Kim, & Turner article in Annals  Telecommunication, 57).  

Katz, J., Aakhus, M., Kim, H., & Turner, M. (2003). Cross-cultural comparisons of ICTs: A semantic differential study of style and function dimensions of mobile telephones. In L. Fortunati, J. Katz, & R. Riccini  (Eds.) Mediating the human body: Technology, communication and fashion. Mahwah, NJ: Lawrence  Erlbaum & Associates, 2003. (Revised and translated from Katz, Aakhus, Kim, & Turner, 2002). 

Weger, H. & Aakhus, M. (2005). Competing demands, multiple ideals, and the structure of argumentation practices: A pragma-dialectical analysis of televised town hall meetings following the murder trial of  O.J. Simpson. In F. H. van Eemeren & P. Houtlosser (Eds.), The practice of argumentation (pp. 181- 196). Baltimore: John Benjamins. 

Aakhus, M., Dadlani, P., Gigliotti, R., Goldthwaite, C., Kosterich, A., & Sahay, S.  (forthcoming).  Communication expertise as organizational practice: Competing ideas about communication in the market for solutions. In P. Leonardi & J. Treem (Eds.), Communication, Expertise, and Organizing.  Oxford University Press: Oxford.  

Aakhus, M.  (1997). Settlement on the electronic frontier: The use of group decision support systems in argumentation management.  In J. Klump (Ed.), Proceedings of the Tenth NCA/AFA Conference on  Argumentation: Argument in a Time of Change—Definitions, Frameworks, and Critiques (pp. 132-137).   Annandale, VA: National Communication Association. 

Aakhus, M. (2005). Databases, argumentation, and common-sense. In C. A. Willard (Ed.), Critical Problems in Argumentation: Selected papers from the National Communication Association/American Forensic Association’s 13th Biennial Conference on Argumentation (pp. 459-465). Washington, D.C.: National Communication Association.