Succeeding at Work:  Skills and Competencies Needed by College and University Graduates in the Workplace.  (with J. Williams).   The Conference Board, New York, November, 1997.

Excellence in Higher Education: Quality Self Assessment, Strategic Planning and Improvement in Higher Education.  Howard University, October, 1997.

Leadership, Communication and Quality.  Hubert Humphrey Fellows Program.  Bloustein School of Public Policy, Rutgers University, February, 1998.

Leadership in Higher Education Quality Programs.  New Questions; Better Answers Require. Conference on Higher Education Quality and Planning, Pennsylvania State University, April, 1998.

Change in Higher Education.  Kellogg Foundation Mid-Atlantic Conference on Leadership for Institutional Change.  Rutgers University, New Brunswick, Oct, 1998

Excellence in Higher Education:  An Approach to Leadership Development (with Sherrie Tromp), Kellogg Foundation, Leadership for Institutional Change.  Olympia, WA, July, 1999

The Ivory Tower-2000: Images, Ironies, Opportunities.  Daniel Gorenstein Memorial Lecture, Rutgers University, Apr, 2000.

Challenges and Opportunities for Information and Guest Services Professionals, Annual Conference Keynote Address, Rutgers University, New Brunswick, June, 2000.

The Ivory Tower-2000: Images, Ironies, Opportunities.  Keynote video address at the International Convention on Quality in Higher Education 2000, Republic of Mauritius, July, 2000.

Strategic Planning and Measurement in Higher Education.  University of California-Berkeley, September 2000.