Ruben, B. D., Animal Communication. In Encyclopedia of Communication and Information.  New York: Macmillan, Vol. 1, 2002, 25-29. (C)

Budd, R. W. and B. D. Ruben, eds., Interdisciplinary Approaches to Human Communication.  Second Edition, New Brunswick, NJ:  Transaction, 2003, 173 pp. (B)

Ruben, B. D., L. Stewart, and B. Householder. Communication and Human Behavior. Updated Fifth Edition. Boston: Kendall-Hunt, 2015, (B)

Ruben, B.D., & L. Stewart. Communication and Human Behavior. Sixth Edition. Dubuque, IA: Kendall-Hunt, 2016. (B)

Ruben, B. D. “Set in Your Ways,” An Interview on Organizational Change by Susan Jurow, Business Officer, National Association of College and Business Officers, 39(8) Feb 2006, 18-21. (I)

Ruben, B. D., The Quality Approach in Higher Education: Concepts and Context for Change.  In Quality in Higher Education (B.D. Ruben, ed.), New Brunswick, NJ: Transaction Books, 1995,

1-34. (C)

Ruben, B. D., The Face of Higher Education: An Introduction to Service Excellence and Quality on the Front Line. Dubuque, IA: Kendall-Hunt, 1996, 124 pp. (B)

Tromp, S. A., D. D. Warner, B. D. Ruben, and D. Waldman, Process Improvement in Higher Education.  Dubuque, IA: Kendall-Hunt, 1997, 104 pp. (B)

Scanlan, P. M., S. Pick, and B. D. Ruben, Total Quality Management Applied to New Jersey Shore Clean Up, Renewable Resources Journal, 16(3), Autumn, 1998. (A)

Ruben, B., and L. Sandmeyer, The National Consortium for Continuous Improvement’s Role in Higher Education, Business Officer, Aug, 2001. (I)