Gibbs, J. L., Scott, C. R., Kim, Y. H., & Lee, S. K. (2010). Examining tensions in telework policies. In S. D. Long (Ed.), Communication, relationships, and practices in virtual work (pp. 1-25). Hershey, PA: IGI-Global.

Scott, C. R., Youn, H., & Bonanno, G. (2011). Mobile communication policies in the workplace: An assessment of U.S. state governments. In J. E. Katz (Ed.), Mobile communication: Dimensions of social policy (pp. 157-175). New Brunswick, NJ: Transaction.

D’Urso, S. C., & Scott, C. R. (2011). Engaging the digitally engaged student: Comparing mediated communication use and effects. In S. P. Ferris (Ed.), Teaching and learning with the Net generation: Concepts and tools for reaching digital learners (pp. 150-170). Hershey, PA: IGI Global.

Scott, C. R. (2013). Hidden organizations and reputation. In C. E. Carroll (Ed.), The handbook of communication and corporate reputation (pp. 545-558). Oxford, UK: Wiley-Blackwell.

Scott, C. R., & Timmerman, C. E. (2013). Communicative changes associated with repeated use of electronic meeting systems for decision-making tasks. In E. Nikoi & K. Boateng (Eds.), Collaborative communication processes and decision making in organizations (pp. 1-24). Hershey, PA: IGI-Global.

Haseki, M., & Scott, C. R. (2017). Communication and identity management by New York City’s immigrant women entrepreneurs. In J. Fyke, J. Faris, & P. M Buzzanell (Eds.), Stretching boundaries: Cases in organizational and managerial communication (pp. 149- 155). New York: Routledge.

Scott, C. R., & Kang, K. (forthcoming). Invisible domains and unexplored terrains: A multi-level view of (in)appropriately hidden organizations. In P. Salem and C. E. Timmerman (Eds.), Transformative practice and research in organizational communication (pp. XX). Hershey, PA: IGI Global.

Scott, C. R. (2001). Establishing and maintaining customer loyalty and employee identification in the New Economy: A communicative response. Management Communication Quarterly, 14, 629-636.

Scott, C. R. (2009). A whole-hearted effort to get it half right: Predicting the future of communication technology scholarship. Journal of Computer-Mediated Communication, 14, 753-757.

Corman, S. R., & Scott, C. R. (1994). A synchronous digital signal processing method for detecting face-to-face organizational communication behavior. Social Networks, 16, 163- 179.