Ruben, B. D., The Communication Style Inventory (CSI): A Guide to Social and Professional Competence. Organizational Development Series. Washington, DC: National Association of College and University Business Officers, 2006. (E)

Ruben, B. D., The Leadership Style Inventory (LSI): Becoming a Strategic Leader. Organizational Development Series. Washington, DC: National Association of College and University Business Officers, 2006. (E)

Ruben, B. D., Linking Accreditation and the Malcolm Baldrige Framework. Academic Leader, May 2006, 22(5) 1,5. (A)

Ruben, B. D., Departmental Effectiveness: What Is It? Why Is It Important? How Can It Be Achieved? Effective Practices for Academic Leaders, 1(12), 2006. (A) Abstracted and discussed in Reis, R., “Managing a Career Versus Managing a Program or Department,” No. 782, tomorrows-professor@lists.stanford.edu, March 9, 2007.  (E)

Ruben, B. D., What Leaders Need to Know and Do: A Leadership Competencies Scorecard. Washington, DC: National Association of College and University Business Officers, 2006, 79 pp. (B)

Ruben, B. D., and S. M. Smulowitz, Core Communication. Workbook and Scoring Instructions. A Guide to Organizational Assessment, Planning and Improvement.  San Francisco: International Association of Business Communicators, 2007, 99 pp. (B)

Ruben, B. D., and S. M. Smulowitz, Core Communication. A Guide to Organizational Assessment, Planning and Improvement.  San Francisco: International Association of Business Communicators, 2007, 99 pp. (B)  

Tromp, S. and B. D. Ruben, Organizational Climate Assessment, Organizational Development Series. Washington, CD: National Association of College and University Business Officers, 2007. (E)

Tromp, S., J. Lopez, and B. D. Ruben, Process Excellence, Organizational Development Series. Washington DC:  National Association of College and University Business Officers, 2007.  (E)

Ruben, B. D., T. Russ, S. M. Smulowitz, and S. L. Connaughton. Evaluating the Impact of Organizational Self-Assessment in Higher Education: The Malcolm Baldrige/Excellence in Higher Education Framework. Leadership and Organizational Development Journal, 28(3), 2007. 230-249. (A)