Ruben, B. D., Departmental Effectiveness: What Is It? Why Is It Important? How Can It Be Achieved? Effective Practices for Academic Leaders, 1(12), 2006. (A) Abstracted and discussed in Reis, R., “Managing a Career Versus Managing a Program or Department,” No. 782, tomorrows-professor@lists.stanford.edu, March 9, 2007.  (E)