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Radford, M.L. & Connaway, L. S. (2007). Connecting in cyberspace: The millennial generation and virtual reference service. Part of panel presentation: Behaviors and preferences of digital natives: Informing a research agenda, Online proceedings of The American Society for Information Science and Technology Conference, Milwaukee, Wisconsin, October 18-20, 2007.
Radford, M. L. & Connaway, L. S. (2009). Quality inquiry: User perspectives on virtual reference practice. Paper presented on panel: Social reference and digital reference: Online question answering practices in two diverse communities. ASIS&T 2009 Proceedings of the 72nd ASIS&T Annual Meeting, Thriving on Diversity – Information Opportunities in a Pluralistic World. Edited by Andrew Grove. Vol. 46. Conference held in Vancouver, BC, on November 6-11, 2009.
Radford, M. L. & Connaway, L. S. (2009). Thriving on theory: A new model for virtual 7 reference encounters. Paper presented on panel Opportunities, threats, & theoretical approaches: Research in traditional and social virtual reference quality. ASIS&T 2009 Proceedings of the 72nd ASIS&T Annual Meeting, Thriving on Diversity – Information Opportunities in a Pluralistic World. Edited by Andrew Grove. Vol. 46. Conference held in Vancouver, BC, on November 6-11, 2009.
Radford, M. L., Kern, M. K., Sanchez, J., Mon, L., & Pomerantz, J. (2010). No more Lone Rangers: Setting the research and education agenda for collaborative information work in virtual environments (Wildcard panel). Online proceedings of the Fifth Annual iConference, University of Illinois at Urbana-Champaign, February 3-6, 2010.
Radford, M. L. & Connaway, L. S. (2010). “I stay away from the unknown, I guess.” Measuring impact and understanding critical factors for millennial generation and adult non-users of virtual reference services. Online proceedings of the Fifth Annual iConference, University of Illinois at Urbana-Champaign, February 3-6, 2010.
Radford, M. L. & Connaway, L. S. (2010). Digital natives meet digital libraries: Discovering their behaviors and preferences for information seeking. Libraries in the Digital Age (LIDA) 2010, Zadar, Croatia, May 24-28, 2010.
The course provides an overview of theories, principles, and research that inform the practice of media education worldwide.
Shah, C., Radford, M.L., Connaway, L. S., Choi, E., & Kitzie, V. (2012). “How Much Change Do you Get from 40$?” - Analyzing and addressing failed questions on social Q&A. Proceedings of the 75th Annual Meeting of the American Society for Information Science and Technology, October 26-31, 2012, Baltimore, MD. Edited by Andrew Grove. Vol. 49.
Radford, M. L., Connaway, L. S., & Shah, C. (2012). Convergence and synergy: Social Q&A meets virtual reference services. Proceedings of the 75th Annual Meeting of the American Society for Information Science and Technology, October 26-31, 2012, Baltimore, MD. Edited by Andrew Grove. Vol. 49.
Mikitish, S. & Radford, M. L. (2013). Initial impressions: Investigating how future faculty value academic libraries. Presented at the Association of College & Research Libraries 2013 conference, April 10-13, 2013, Indianapolis, IN.