Radford, M. L. (April, 1996). Communication theory applied to the reference encounter: An analysis of critical incidents. The Library Quarterly 66(2), 123-137.

Radford, M. L. & Radford, G. P. (July, 1997). Power, knowledge, and fear: Feminism, Foucault and the stereotype of the female librarian. The Library Quarterly 67(3), 250-266.

Ciliberti, A., Radford, M. L., Radford, G. P., & Ballard, T. (July, 1998). Empty handed? A material availability study plus transaction log analysis verification. The Journal of Academic Librarianship 24(4), 282-289.

Radford, M. L. (winter, 2001). Encountering users: Applying interpersonal communication theory in the library context. Journal of Education for Library and Information Science 42(1) 27-41.

Radford, G. P. & Radford, M. L. (July, 2001). Libraries, librarians, and the discourse of fear. The Library Quarterly 71(3), 299-329.

Radford, M. L. & Radford, G. P. (January, 2003). Librarians and party girls: Cultural studies and the meaning of the librarian. The Library Quarterly 73(1), 54-69.

Radford, G. P. & Radford, M. L. (spring, 2005). Structuralism, post-structuralism, and the library: de Saussure and Foucault. Journal of Documentation 51(1), 60-78.

Radford, M. L. (June, 2006). Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference. Journal of the American Society for Information Science and Technology 57(8), 1046-1059.

Radford, M. L. & Kern, M. K. (winter, 2006). A multiple-case study investigation of the discontinuation of nine chat reference services. Library & Information Science Research 28(4), 521-547.

Radford, M. L. & Connaway, L. S. (February, 2007). “Screenagers” and live chat reference: living up to the promise. Scan 26(1), 31-39.