Teaching Professor and Director of the MCM and MHCI Masters Programs


CI 206
848 932-7112 or (C) 908-627-2600

Richard Dool is a Teaching Professor in the Department of Communication. He also directs two master’s programs for the School of Communication and Information (MCM & MHCI). He is a former CEO and Global Executive Leader paying it forward as a Graduate Director, Professor & Leadership Advisor. His research interests are in the areas of organizational renewal and transformations as well as leadership communication. He has been teaching and publishing in these areas since 2003. Before Dool decided to pivot and pay it forward in academia full time, he had an extensive and diverse corporate executive career. His executive experience includes leading an $800M division of AT&T, global leadership roles at GE, and serving for 12 years as CEO of both public and private companies.


University of Maryland UC
D.Mgt., Management/Organizational Processes

Seton Hall University
M.A., Strategic Communications and Leadership

Thomas Edison State College
M.S., Management

Fordham University
B.A., Political Science and Public Administration

University of Wisconsin
Post Grad, Professional Certificate in Online Education

Seton Hall University
Certificate in Servant Leadership

Rutgers University
Certificate in Corporate Social Responsibility

SDA Bocconi School of Management
Certificate in International Leadership & Organizational Behavior

Doane University
Certificate in Strategic Leadership in Healthcare

Certificate in Leading Organizations and Change


Dool is an active researcher and presenter in the areas of organizational transformations and renewals as well as leadership communication. He has published and presented on the concepts of Change FatigueTM, Enervative Change, and LeaderocityTM. Dool also presents on topics related to online pedagogy and remote learning. He has been teaching online since 2003, and holds several certifications in online learning, instruction, and course development.


Professional Certificate in Online Education
Certified Agile Coach Resilience-Building Leader Certification
Cultural Intelligence Certification
Change Navigator / Change Style Indicator
Effective Teaching Practices
Certified DISC Coach (InstituteSuccess)
Certified StrengthsFinder Coach (Gallup)
Leadership Development Certified Professional (LDCP)
Certified Faculty Developer (Online) Lern Institute
Certified Human Capital Strategist - Human Capital Institute
Certified Quality Matters Peer Reviewer
Certified Online Instructor

Selected Publications

Dool, R. & Beal, M. (2022). The Purpose Generation: Leading GenZ with Purpose.

Dool, R. & Alam, T. (2022). Change FatigueTM Revisited: Leading Change at the Speed of Now: A New Framework

Dool, R. (2021). Leading in Difficult Times & Circumstances. 

Dool, R. (2021). Leaderocity: Leading at the Speed of Now. Business Expert Press 

Dool, R. (2019). 12 Months of Leadership Insights. Seattle: Kindle Direct Publishing. 

Awards & Recognitions

Annual Outstanding Faculty Award by Graduate Student Association (Rutgers 2017, 2018, 2019, 2022).

 LeaderocityTM: Leading at the Speed of Now, was selected by Skillsoft for their curated professional content collection on business and management (2022).

Distinguished Achievement in Service Award, School of Communication Information, Rutgers University (2018)

Additional Resources


Dool, Rick, and Ann Christine Mooney. “ABSOLUT in 2004: The Iconic Brand Faces New Competition.” Case Research Journal 29.1 (2009): n. pag. Print. 


In Robert Ubell (Ed.), Virtual Teams: Mastering the Art and Practice of Online Learning and Corporate Collaboration, Wiley Publishing, June 2010. 


In Robert Ubell (Ed.), Virtual Teams: Mastering the Art and Practice of Online Learning and Corporate Collaboration, Wiley Publishing, June 2010. 


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