Marie L.

Chair and Professor of Library and Information Science


DeWitt 206

Marie L. Radford is an interdisciplinary scholar with interests in the library and information field, interpersonal communication, and cultural studies. She is a researcher and consultant in qualitative assessment of library services and programs.


Rutgers University
Ph.D., Communication

Syracuse University
M.S.L.S., Library and Information Science

The College of New Jersey
B.A., English Language and Literature


Marie Radford's latest book was published in 2019, Conducting the Reference Interview, 3rd ed., ALA Editions/Neal-Schuman, is co-authored with Catherine Sheldrick Ross and Kirsti Nilsen.  Her recent books include "Library Conversations: Reclaiming Interpersonal Communication Theory for Understanding Professional Encounters," co-authored with Gary Radford (2017, ALA/Neal Schuman) and "Research Methods in Library and Information Science," co-authored with Lynn Silipigni Connaway (2017, Libraries Unlimited). She received the 2010 ALA/RUSA Mudge Award for distinguished contributions to reference. 

Radford gives frequent keynote speeches and scholarly papers at national and international library and communication conferences and publishes widely in LIS journals. She is active in both library and communication organizations, including:

Centers, Labs, Working Groups, and Clusters

Funded Projects

Cyber Synergy: 

Seeking Synchronicity:

Current Projects

Co-director, with Ross J. Todd, for Libraries in the Digital Age (LIDA) conference to be held in Zadar, Croatia, May 19-22, 2020,

Gomez, S. & Radford, M. L. (under contract, 2020).  Familia: Digital and Information Literacy for the Latinx Community. NY: ALA Editions/Neal-Schuman.

Radford, M. L. (forthcoming, 2019). Reference Next. In: D. Zabel, D. & L. Reiter (Eds.) Envisioning the Future of Reference: Trends, Reflections, and Innovations. CO: Libraries Unlimited.

Selected Publications

Radford, M. L., Kitzie, V., Mikitish, S., Floegel, D., Radford, G. P., & Connaway, L. S., (2018). Investigating practices for building an ethical and sustainable scholarly identity with online platforms and social networking sites. Proceedings of the 81st Annual Meeting of ASIS&T, Vancouver, Canada, November 9-14, 2018.

Radford, G.P., Radford, M. L, & Lingle, J. (2018). Transformative Spaces: The Library as Panopticon. Published in: Chowdhury, G., Mcleod, J., Gillet, V., Willett, P. (Eds.). (2018). Transforming Digital Worlds: 13th International Conference, iConference 2018, Sheffield, UK, March 25-28, 2018, Proceedings. LNCS 10766. Springer International Publishing AG. Chapter 79, DOI:10.1007/978-3-319-78105-1_79

Radford, M. L. & Radford G. P. (2017). Library Conversations: Applying Interpersonal Communication Theory in Face-to-Face and Virtual Contexts. Chicago: ALA Editions. 

Connaway, L.S. & Radford, M. L. (2017). Research Methods in Library and Information Science, 6th Ed., Santa Barbara, CA: Libraries Unlimited.

Singh, V. K., Radford, M. L., Huang, Q., & Furrer, S. (2017). They basically like destroyed the school one day: On Newer App Features and Cyberbullying in Schools. Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 1210-1216). ACM.

Awards & Recognitions

2019 Outstanding Faculty Award, LISSA Master of Information Student Organization, Rutgers University, Department of Library and Information Science.

2013 ALISE/Bohdan S. Wynar Research Paper Award, for: Radford, M. L. & Connaway, L. S. "Not dead yet! A longitudinal study of query type and ready reference accuracy in live chat and IM reference." [Published, Jan., 2013, in Library & Information Science

2011 RUSA Reference Service Press Award for Radford, M. L., Connaway, L. S., Confer, P., Sabolsci-Boros, S., & Kwon, H. (spring 2011). "'Are we getting warmer?' Query clarification in live chat virtual reference." Reference & User Services Quarterly 50(3)

Isadore Gilbert Mudge Award for distinguished contributions to reference librarianship given by the American Library Association, Reference and User Services Association, 2010

Research Keywords