Marie L.
Radford
Professor of Library and Information Science
- Office:
- DeWitt 206
- PHONE:
- 848-932-8797
- FAX:
- 732-932-6916
- EMAIL:
- mradford@rutgers.edu
- OFFICE HOURS:
- WEB LINKS:
- Google Scholar Academia ResearchGate
Marie L. Radford is an interdisciplinary scholar with interests in the library and information field, interpersonal communication, and cultural studies. She is a researcher and consultant in qualitative assessment of library services and programs.
Education
Rutgers University
Ph.D., Communication
Syracuse University
M.S.L.S., Library and Information Science
The College of New Jersey
B.A., English Language and Literature
Research
Marie Radford's latest book was published in 2021, Research Methods in Library and Information Science, 7th ed., co-authored with Lynn Silipigni Connaway, published by Libraries Unlimited. Her recent books include: Conducting the Reference Interview, 3rd ed., (2019, ALA Editions/Neal-Schuman) co-authored with Catherine Sheldrick Ross and Kirsti Nilsen; and "Library Conversations: Reclaiming Interpersonal Communication Theory for Understanding Professional Encounters," co-authored with Gary Radford (2017, ALA/Neal Schuman). She received the 2010 ALA/RUSA Mudge Award for distinguished contributions to reference. Radford gives frequent invited speeches and scholarly papers at national and international library and communication conferences and publishes widely in LIS journals. She is co-director for the biennial international conference Libraries in the Digital Age (LIDA). Also, she is active in library and information science organizations, including:
- Association for Information Science and Technology (ASIS&T)
- Association for Library and Information Science Education (ALISE)
- Reference and User Services Association (RUSA)
- Association of College & Research Libraries (ACRL)
- American Library Association (ALA)
Research Groups
Funded Projects
Cyber Synergy: http://www.oclc.org/research/activities/synergy/default.htm
Seeking Synchronicity: http://www.oclc.org/research/activities/synchronicity
Current Projects
Co-Director, with Lilia Pavlovsky, for the Library in the Digitial Age (LIDA) conference to be held in Dubrovnik, Croatia, May 19-23, 2025.
Research project that investigates the impact of COVID-19 on virtual reference services (especially live chat) in academic libraries.
Selected Publications
Radford, M. L., Costello, L., & Montague, K. (2022). “Death of Social Encounters:” Investigating COVID-19’s Initial Impact on Virtual Reference Services in Academic Libraries. Journal of the Association for Information Science and Technology. 73, 11, 1594-1607.
Connaway, L.S. & Radford, M. L. (2021). Research Methods in Library and Information Science, 7th ed., Santa Barbara, CA: Libraries Unlimited. (print and Kindle ebook).
Kitzie, V. L., Connaway, L.S., & Radford, M. L. (2021). "I've Already Googled It, and I Can't Understand It:" User's Perceptions of Virtual Reference and Social Question-Answering Sites. Reference and User Services Quarterly. 59(3/4), 204-215.
Houli, D. A., Radford, M. L., & Singh, V. K. (2021). “COVID19 is_” The Perpetuation of Coronavirus Conspiracy Theories via Autocomplete. ASIS&T Proceedings of the 84th Annual Meeting, Virtually and in Salt Lake City, Utah, October 29-November 2, 2021. DOI:
Radford, M. L., Kitzie, V., Mikitish, S., Floegel, D., Radford, G. P., & Connaway, L. S. (2020). “People are Reading Your Work,” Scholarly Identity and Social Networking Sites. Journal of Documentation 76(6), 1233-1260.
Awards & Recognitions
2019 Outstanding Faculty Award, LISSA Master of Information Student Organization, Rutgers University, Department of Library and Information Science.
2013 ALISE/Bohdan S. Wynar Research Paper Award, for: Radford, M. L. & Connaway, L. S. "Not dead yet! A longitudinal study of query type and ready reference accuracy in live chat and IM reference." [Published, Jan., 2013, in Library & Information Science
2011 RUSA Reference Service Press Award for Radford, M. L., Connaway, L. S., Confer, P., Sabolsci-Boros, S., & Kwon, H. (spring 2011). "'Are we getting warmer?' Query clarification in live chat virtual reference." Reference & User Services Quarterly 50(3)
Isadore Gilbert Mudge Award for distinguished contributions to reference librarianship given by the American Library Association, Reference and User Services Association, 2010
2022 Neil Postman Mentor’s Award, The New York State Communication Association
Additional Resources
Latest Books
Connaway, L.S. & Radford, M. L. (2021). Research Methods in Library and Information Science, 7th ed., Santa Barbara, CA: Libraries Unlimited. (print and Kindle ebook).
Ross, C. S., Nilsen, K., & Radford, M. L. (2019). Conducting the Reference Interview, 3rd ed., NY: ALA Editions/Neal-Schuman.
Radford, M. L. & Radford G. P. (2017). Library Conversations: Reclaiming Interpersonal Communication Theory for Understanding Professional Encounters. Chicago: ALA Editions.
Journal Articles
Kitzie, V. L., Connaway, L.S., & Radford, M. L. (2021). "I've Already Googled It, and I Can't Understand It:" User's Perceptions of Virtual Reference and Social Question-Answering Sites. Reference and User Services Quarterly. 59(3/4), 204-215.
Radford, M. L., Kitzie, V., Mikitish, S., Floegel, D., Radford, G. P., & Connaway, L. S. (2020). “People are Reading Your Work,” Scholarly Identity and Social Networking Sites. Journal of Documentation 76(6), 1233-1260.
Radford, M. L., Costello, L., & Montague, K. (2022). “Death of Social Encounters:” Investigating COVID-19’s Initial Impact on Virtual Reference Services in Academic Libraries. Journal of the Association for Information Science and Technology. 73, 11, 1594-1607.
Book Chapters
Radford, M. L. (In press, spring 2024). Stereotypes and subtle slights: Exploring microgressive behavior as a barrier to inclusive library services. In: A. Kurylo & Y. Hu. (Eds.) Communicated Stereotypes at Work. Lexington Books.
Radford, M. L. (2020). Reference Next. In: D. Zabel, D. & L. Reiter (Eds.) Envisioning the Future of Reference: Trends, Reflections, and Innovations., pp. 51-62. CO: Libraries Unlimited.
Proceedings for Refereed Papers
Houli, D. A., Radford, M. L., & Singh, V. K. (2021). “COVID19 is_” The Perpetuation of Coronavirus Conspiracy Theories via Autocomplete. Presented at the ASIS&T Annual Meeting 2021, Virtually and in Salt Lake City, Utah, October 29-November 2, 2021. To be published in the ASIS&T Proceedings.
Costello, L., Radford, M. L., & Montague, K. (2021). A “Silver Lining” for COVID-19: Accelerating Online Engagement and Future Reach of Information Literacy Instruction. Presented at the 2021 ALISE virtual conference, September 21-24, 2021. To be published in the ALISE Proceedings.
Radford, M. L., Costello, L., & Montague, K. (2020). Chat Reference in the Time of COVID-19: Transforming Essential User Services. Presented at the 2020 ALISE virtual conference, October 20-23, 2020. To be published in ALISE Proceedings.
Non-Refereed Publications
Radford, M. L. (March 2021) Creating positive relationships through compassion and empathy in the long-tail of the COVID-19 pandemic. The Informed Librarian.
Radford, M. L., Costello, L, & Montague, K. (2021). Surging virtual reference services: COVID-19 a game changer. College & Research Libraries News 82(3), 106-107,113), doi.org/10.5860/crln.82.3.106
Radford, M. L., (December, 2022). Never enough time: Strategies for rethinking how we manage our time. The Informed Librarian. Available: [http://www.informedlibrarian.com/guestForum.cfm?FILE=gf2212.html]