Kreps, G. L., B. D. Ruben, M. W. Baker, and S. R. Rosenthal, A National Survey of Public Knowledge About Digestive Health and Diseases: Implications for Health Education, Public Health Reports, 102(3), 1987, 270-277. (A)

Ruben, B. D., The Health Caregiver-Patient Relationship:  Pathology, Etiology, Treatment. In Communication and Health:  Systems and Applications (E. B. Ray and L. Donohew, eds.), Hillsdale, NJ: Lawrence Erlbaum, 1989, 51-68. (C)

Ruben, B. D., Communicating with Patients.  Dubuque, IA: Kendall-Hunt, 1992, 116 pp. (B)

Ruben, B. D., and Nurit Guttman, Caregiver-Patient Communication: Readings. Dubuque, IA: Kendall-Hunt, 1993, 278 pp. (B)

Ruben, B. D., “Building Effective Client and Colleague Relationships: Insights from Patients, the Factory, the Classroom, and the Pet Shop,” Caregiver-Patient Communication: Readings (B. D.Ruben and N. Guttman, eds.) Dubuque, IA: Kendall-Hunt, 1993, 197-214. (C)

Ruben, B. D., What Patients Remember: A Content Analysis of Critical Incidents in Health Care, Health Communication, 5(2), 1993, 99-112. (A)

Ruben, B. D., Communication and the Quality of Care: Insights from the Hospital, the Factory, the Classroom and the Pet Shop.  In Communication Theory: A Casebook Approach. (L. Lederman and W. D. Gibson, ed.), Dubuque, IA: Kendall Hunt, 2000, 367-387. (C)

Ruben, B. D., Communication and the Quality of Care: Understanding the Role of Communication in Patient-Caregiver Encounters.  In Communication Theory: A Casebook Approach.  (L. Lederman and W. D. Gibson, ed.), Dubuque, IA: Kendall Hunt, 2005, 433-450. (C)

Ruben, B. D., Communication Theory and Health Communication Practice: The More Things Change, the More They Stay the Same. Health Communication, 2015, 1-11. Available online: November 2014. http://dx.doi.org/10.1080/10410236.2014.923086.

Ruben, B. D., General Systems Theory: An Approach to Human Communication.  In  Approaches to Human Communication (R. W. Budd and B. D. Ruben, eds.), New York:  Spartan, 1972, 120-144. (C)