Ruben, B. D., “Building Effective Client and Colleague Relationships: Insights from Patients, the Factory, the Classroom, and the Pet Shop,” Caregiver-Patient Communication: Readings (B. D.Ruben and N. Guttman, eds.) Dubuque, IA: Kendall-Hunt, 1993, 197-214. (C)
Caregiver-Patient Communication: Readings