Greenberg, David. “The Case of the Classified Upside-Down Cake Recipe: Harry Truman, the Press, and Executive Confidentiality in the Early Cold War,” in The Civil Liberties Legacy of Harry S. Truman, Richard Kirkendall, ed., Truman State University Press, 2013.

Radford, M. L. & Connaway, L. S. (2012). Chattin’ ‘bout my generation: comparing virtual reference use of Millennials to older adults. In: M. L. Radford (Ed.). Leading the Reference Renaissance: Today’s Ideas for Tomorrow’s Cutting Edge Services, pp. 35-46. NY: Neal-Schuman.

Radford, M. L. (fall, 1999). Edited symposium in the New Jersey Journal of Communication on Nonverbal Communication-Interdisciplinary Connections 7(2). Wrote introduction: Nonverbal Communication and Interdisciplinary Connections: A Symposium, 137.

Connaway, L. S., Radford, M. L., Dickey, T. J., Williams, J. D., & Confer, P. C. (June, 2008). Sense-making and synchronicity: Information-seeking behaviors of Millennials and Baby Boomers. Libri 58(2), 123-135.

Radford, M. L. (1993). Relational aspects of reference interactions: A qualitative investigation of the perceptions of users and librarians in the academic library. Unpublished doctoral dissertation, Rutgers, The State University of New Jersey. DAI A54/07, 2368.

Radford, M. L., Connaway, L. S., Confer, P., Sabolsci-Boros, S., & Kwon, H. (spring 2011). “Are we getting warmer?” Query clarification in live chat virtual reference. Reference & User Services Quarterly 50(3), 259-279. (Received RUSA Reference Service Press Award, 2011)

Connaway, L. S., Dickey, T. J., & Radford, M. L. (June, 2011). “If it’s too inconvenient I’m not going after it”: Convenience as a critical factor in information-seeking behaviors. Library & Information Science Research 33(3), 179-190. Nominated for the Jesse Shera research award by LISR editors.

Radford, M. L., Radford, G. P., Connaway, L. S. & DeAngelis, J. A., (October, 2011). On virtual face-work: An ethnography of communication approach to a live chat reference interaction. The Library Quarterly 81(4), 431-453. Nominated for the Jesse Shera research award by Library Quarterly editors.

McInerney, C. R., & Day, R. (Eds.).(2007). Re-thinking knowledge management: From knowledge objects to knowledge processes. Berlin: Springer-Verlag. ISBN 978-3-540-71011-0

McInerney, C. R., & Koenig, M. E. D.(2011). Knowledge management (KM) processes in organizations: Theoretical foundations and practice. San Rafael, CA: Morgan & Claypool Publishers. doi:10.2200/S00323ED1V01Y201012ICR018