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Communication, Culture, and Cross-Cultural Communication: Propositions Toward a System-Theoretic Perspective—Preliminary Draft. Speech Communication Association, New York, NY, November 1980.
The Communication-Information Relationship: A System-Theoretic Perspective. American Society for Information Science. Washington, DC, November, 1989. Abstracted in the Proceedings of the 1989 Annual Conference of the American Society for Information Science, 26, 1989
Intercollegiate Consortium-Building for HIV/AIDS Education – Communication Strategies and Outcomes: A Progress Report (with W. David Burns, Fern Goodhart, Jeff Gould and Nurit Guttman). Third Annual University of Kentucky, Health Communication Conference, Lexington, KY, April 1992.
Excellence in Higher Education: A Baldrige-Based Approach to Quality Self Assessment, Strategic Planning and Improvement in Higher Education – A Progress Report (with J. Lehr). American Association for Higher Education, Higher Education Quality Coordinator’s Network, Orlando, February, 1997.
Excellence in Higher Education: A Baldrige-Based Approach to Organizational Assessment, Planning, Leadership and Development-Overview and Results. Eastern Association of College and University Business Officers, Boston, October 2000.
What Impact Does the Baldrige/Excellence in Higher Education Self-Assessment Process Have on Institutional Effectiveness? Preliminary Research Findings. (with Stacey L. Connaughton, Kathleen Immordino, and Joseph M. Lopez). Annual Conference of the National Consortium for Continuous Improvement in Higher Education, Milwaukee, WI, July, 2004
Connaughton, S. L., and B. D. Ruben, Millennium Leadership Inc.: A Case Study of Computer and Internet-Based Communication in a Simulated Organization, In Internet-Based Workplace Communications: Industry and Academic Applications, edited by Kirk St. Amant and Pavel Zemliansky, Hershey, PA: Information Science Publishing, 2004, 40-67. (C)
Ruben, B. D., L. R. Askling, and D. J. Kealey, Cross-Cultural Effectiveness: An Overview. In Overview of Intercultural Education, Training and Research. Volume 1: Theory (D. S. Hoopes, P. B. Pedersen, and G. W. Renwick, eds.), Washington, DC: Society for Intercultural Education, Training and Research, 1977, 92-105. (C)
Ruben, B. D., “Building Effective Client and Colleague Relationships: Insights from Patients, the Factory, the Classroom, and the Pet Shop,” Caregiver-Patient Communication: Readings (B. D.Ruben and N. Guttman, eds.) Dubuque, IA: Kendall-Hunt, 1993, 197-214. (C)
Connaughton, S. L., & Ruben, B. D. (2005). Millennium Leadership Inc: A Case Study of Computer and Internet-based Communication in a Simulated Organization. In P. Zemliansky & K. St. Amant (Eds.), Internet-based Workplace Communications: Industry and Academic Perspectives (pp. 40-67). Hershey, PA: Idea Group, Inc.