Connaway, L. S., Radford, M. L., & Dickey, T. J. (December/January, 2008). On the trail of the elusive non-user: What research in virtual reference environments reveals. ASIST Bulletin 34(2).
ASIST Bulletin
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Connaway, L. S., Radford, M. L., & Dickey, T. J. (December/January, 2008). On the trail of the elusive non-user: What research in virtual reference environments reveals. ASIST Bulletin 34(2).