Radford, M., Connaway, L., Mikitish, S., Alpert, M., Shah, C., & Cooke, N. (In Press). Shared Values, New Vision: Collaboration and Communities of Practice in Virtual Reference and SQA. To be published in Journal of the Association for Information Science and Technology (JASIST). [Journal Impact Factor: 1.846]
Journal of the Association for Information Science and Technology (JASIST)