Koenemann, J. & Belkin, N.J. (1996) A case for interaction: A study of interactive information retrieval behavior and effectiveness. In: CHI '96: Proceedings of the ACM SIG CHI Conference on Human Factors in Computing Systems. New York, ACM: 205-212 (refereed conference proceeding)

CHI '96: Proceedings of the ACM SIG CHI Conference on Human Factors in Computing Systems