The Faculty Role and the Culture of Higher Education: Implications for Quality Initiatives in Higher Education.  The Conference Board, New York, July 1995.

Tradition of Excellence: Baldrige-Based Assessment of Higher Education Quality. New Jersey Higher Education Roundtable, Pemberton, NJ, February, 1995.

A Comprehensive Approach to Quality in Higher Education.  National Conference on Quality and Retention, New York, July, 1995.

A Baldrige-Based Approach to Higher Education Self-Assessment, Strategic Planning and Quality Improvement.  (with B. Bury, J. Lehr and M. Rison).  American Association of Higher Education, Boston, June, 1995.

The Quality-Communication Linkage: A Critical Relationship for Higher Education.  Ford Motor Company-Wayne State University Symposium, Detroit, October, 1995.

Higher Education Planning and Assessment: Uses of the ‘Tradition of Excellence.” American Association of Higher Education, State Tech College, Memphis, January, 1996.

Communicating Quality: Lessons and Successes.  New Jersey Quality Roundtable, Trenton State University, Trenton, NJ, April, 1996.

Higher Education Quality Initiatives: The Communication Challenge.  Business-Higher Education Total Quality Forum, Pittsburgh, March, 1996.

The Quality-Communication Linkage: A Critical Relationship for Higher Education.  Ford Motor Company-University of Texas Symposium, Dearborn, MI, May, 1996.

University Leadership Opportunities for the Field of Communication: The Case of Rutgers QCI – The Rutgers Program for Organizational Quality and Communication Improvement.  (with J. Lehr). Speech Communication Association/Association of Communication Administrators, San Diego, November, 1996.