Tromp, S. A., D. D. Warner, B. D. Ruben, and D. Waldman, Process Improvement in Higher Education.  Dubuque, IA: Kendall-Hunt, 1997, 104 pp. (B)

Ruben, B. D. and J. Lehr, Excellence in Higher Education: A Guidebook for Self-Assessment, Strategic Planning and Improvement in Higher Education.  Dubuque, IA: Kendall-Hunt, 1997, 47 pp. (B) Collateral publication:

Scanlan, P. M., S. Pick, and B. D. Ruben, Total Quality Management Applied to New Jersey Shore Clean Up, Renewable Resources Journal, 16(3), Autumn, 1998. (A)

Ruben, B. D. and Lehr, J. K., Excellence in Higher Education: A Baldrige-based Self-Assessment Guide for Higher Education.  Assessment Update, 11(1), Jan/Feb, 1999. (A)

Ruben, B. D., Excellence in Higher Education 2000: A Guide to Organizational Assessment,  Planning and Improvement.  Washington, D.C.: National Association of College and University Business Officers, 2000, 77 pp. (B)

Ruben, B., and A. Fridrich, Reshaping the Future of Service. Business Officer, Dec, 2000. (I)

Ruben, B. D., Take Charge of Our Own Destiny: Educational Self-Assessment Using a Baldrige Framework. American Association for School Administrators Quality Toolbox, March-April, 2001, 11(20). (A)

Ruben, B., and L. Sandmeyer, The National Consortium for Continuous Improvement’s Role in Higher Education, Business Officer, Aug, 2001. (I)

Ruben, B.D., We Need Excellence Beyond the Classroom, The Chronicle of Higher Education, 47(44) July 13, 2001, B15-16. (A)

Chayko, Mary. Pioneers of Public Sociology: Thirty Years of Humanity and Society. (With Corey Dolgon). 2010. Cambridge, MA: Sloan Publishing