Research News

Scholars at the School of Communication and Information take an interdisciplinary approach to research that spans the fields of information science, library studies, communication, journalism and media studies.

Sympathy Sockpuppets Harm Online Communities

“Sympathy Sockpuppets,” members of online communities who employ deceptive personas to gain sympathy and care from other members, can have a devastating impact on the groups they infiltrate, according to new research by Assistant Professor Kaitlin Costello.