Scott, C. R. (1999). Communication technology and group communication. In L. R. Frey (Ed.), D. S. Gouran, & M. S. Poole (Assoc. Eds.), The handbook of group communication theory & research (pp. 432-472). Thousand Oaks, CA: Sage.

Scott, C. R., & Lewis, L. K. (2000). Challenges for the professional newcomer in doing common ground research. In S. R. Corman & M. S. Poole (Eds.), Perspectives on organizational communication: Finding common ground (pp. 165-174). New York: Guilford.

Scott, C. R. (2003). New communication technologies and teams. In R. Y. Hirokawa, R. S. Cathcart, L. A. Samovar, & L. D. Henman (Eds.), Small group communication theory and practice: An anthology (8th ed., pp. 134-147). Los Angeles, CA: Roxbury.

“Bronco” a.k.a. Scott, C. R. (2004). Benefits and drawbacks of anonymous online communication: Legal challenges and communicative recommendations. In S. Drucker (Ed.), Free speech yearbook (vol. 41, pp. 127-141). Washington, DC: National Communication Association.

Rains, S. A., & Scott, C. R. (2005). Virtual teams in the traditional classroom: Lessons on new communication technologies and training. In S. P. Ferris & S. Godar (Eds.), Teaching and learning with virtual teams (pp. 268-292). Hershey, PA: Idea Group.

Scott, C. R., Lewis, L. K., & D’Urso, S. C. (2010). Getting on the “E” list: Email list use in a community of service provider organizations for people experiencing homelessness. In L. Shedletsky & J. E. Aitken (Eds.), Cases on online discussion and interaction: Experiences and outcomes (pp. 334-350). Hershey, PA: IGI-Global.

Gibbs, J. L., Scott, C. R., Kim, Y. H., & Lee, S. K. (2010). Examining tensions in telework policies. In S. D. Long (Ed.), Communication, relationships, and practices in virtual work (pp. 1-25). Hershey, PA: IGI-Global.

Scott, C. R., Youn, H., & Bonanno, G. (2011). Mobile communication policies in the workplace: An assessment of U.S. state governments. In J. E. Katz (Ed.), Mobile communication: Dimensions of social policy (pp. 157-175). New Brunswick, NJ: Transaction.

D’Urso, S. C., & Scott, C. R. (2011). Engaging the digitally engaged student: Comparing mediated communication use and effects. In S. P. Ferris (Ed.), Teaching and learning with the Net generation: Concepts and tools for reaching digital learners (pp. 150-170). Hershey, PA: IGI Global.

Scott, C. R. (2013). Hidden organizations and reputation. In C. E. Carroll (Ed.), The handbook of communication and corporate reputation (pp. 545-558). Oxford, UK: Wiley-Blackwell.